MindMyHouse’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of homeowners and house sitters are dissatisfied with matching service.
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Beware: Mind My House - My Experience with Robbery and No Help from Site
Mind My House is a website where people can offer their homes to be taken care of by others while they are away. I used this website recently and, unfortunately, had a bad experience. I found a couple on Mind My House to take care of my home and animals while I was out of the country. At first, everything seemed fine and they had good reviews on the site. However, when I returned home, I found that they had robbed me. They stole over $1000 from me, which included money that I had left for my staff and money for food for my animals. To make matters worse, they also stole my truck.
I was devastated by what had happened and reached out to Mind My House for help. However, they offered me no assistance at all. They simply removed the house sitters from their website and that was it. I was left on my own to deal with the aftermath of the theft. I feel that Mind My House should take some responsibility for what happened and offer more help and support to people who use their site. At the very least, they should offer some kind of insurance to protect homeowners from situations like this.
The couple who robbed me were named Cassandra and Lauro. They seemed like a normal, trustworthy couple when I first found them on Mind My House. However, once I left the country, they took advantage of the situation and scammed me. It was a terrible experience that has left me feeling violated and taken advantage of.
Overall, I would not recommend using Mind My House. While the idea behind the site is good, the lack of support and assistance in situations like mine is concerning. I urge anyone who is considering using this site to be very cautious and thoroughly vet anyone who they allow into their home. It's a shame that I had to learn this lesson the hard way.
Is MindMyHouse Legit?
MindMyHouse earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of MindMyHouse's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Mindmyhouse.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mindmyhouse.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for MindMyHouse have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up MindMyHouse and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Overview of MindMyHouse complaint handling
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MindMyHouse Contacts
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MindMyHouse emailshelp@mindmyhouse.com99%Confidence score: 99%Supportsupport@mindmyhouse.com98%Confidence score: 98%Supportinfo@mindmyhouse.com97%Confidence score: 97%Support
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MindMyHouse social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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