The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Mike Diamond PlumbingDoes not deliver on promise

After hearing Mike Diamond Plumbing commercials all the time, on Sunday we called them regarding a main that needed to be snaked. They promised to be out in 45 minutes and now, low and behold (3 hours later) they say they cannot get a tech out until tomorrow morning. It's only 3:15pm and they are supposidly open 7 days a week, 7am-7pm and they cannot get someone out here after promising 45 minutes 3 hours ago??? My husband said to cancel the order and the woman was a complete witch to him and was as rude as she could be. We cannot even flush a toilet... How can we wait until tomorrow????? They are a shady company who is big on false advertising and I suggest you stay as far away from them as you can!!

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