Midnigt Velvet review: My Return Denied 2

I have a problem every time with midnightvelvet, seventh ave, wards, as every employee gives a different answer. so I am always getting caught up in the multiple order hold, very frustrating, since I always call and talk to either credit or cust service before I order, they tell me I am fine I order and then get a letter saying 'we are sorry, but cannot complete this order at this time, then... if I cancel something, the send it and if I do want an item, they cancel it and then try and tell me that I hae cancelled the items just this past week, I cancelled a pair of shoes, as it saaid on the internet, that I could. and two days later, this grumpy old woman called me and rude is not the word, the way that she talked to me was awful, then she said, I could send them back but get stuck with the postage both ways, I am going to try to reach a supervisor and see if they might can help me on te postage, because I did cancel them, , they came to day. problems with every store, but am trying to rebuild by credit, I lost my credit due to having to quit my job and take care of my dying Mother, no regrets, she has since passed, so I am trying pay before my bills or due and usually pay more than my payment and get treated like I am dirt, as soon as I get establish again, I WILL NEVER USE THESE STORES AGAIN

Please feel free to email me directly: valencia@imsdm.com and I'm happy to help connect you with customer service to address this. Thank you.