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121 complaints
33 resolved 88 unresolved
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MetaBank headquarters

5501 S Broadband Ln
South Dakota, Sioux Falls 57108-2253
United States

MetaBank phone numbers

+1 866 550 6382
(Cards And Accounts)
Cards And Accounts
22 20
+1 866 559 5037
(Personal / Business Banking)
Personal / Business Banking
9 5
More phone numbers

What is MetaBank’s email address?

MetaBank’s support and contact email address is [email protected]

MetaBank website

MetaBank working hours

Mon 8:00 am - 5:00 pm Tue 8:00 am - 5:00 pm Wed 8:00 am - 5:00 pm Thu 8:00 am - 5:00 pm Fri 8:00 am - 5:00 pm Sat Closed Sun Closed

What category is MetaBank related to?

MetaBank is related to the Banks category.

What are the social media accounts of MetaBank?

What is MetaBank's Facebook?
Connect with MetaBank via Facebook at MetaBank
What is MetaBank's LinkedIn?
See MetaBank's portfolio on LinkedIn at MetaBank

MetaBank information: contacts, address, founders, CEO, services, and products

MetaBank is a multinational company founded on 1954 by Stanley H. Haahr with its headquarters located at Sioux Falls, South Dakota, U.S. and key people behind it being Brad Hanson(President & CEO) and Glen W. Herrick(Executive VP & CFO). MetaBank currently employs approximately 827 people. MetaBank deals in the Financial services industry and offers products such as Consumer banking, Commercial banking, Credit cards, Finance & Insurance, Mortgage loans, Prepaid cards, ATM sponsorship, ACH origination, and provides its services in nationwide According to the latest report, MetaBank has generated US$254.81 million, (FY SEP 30 2017) and net income being US$44.92 million, (FY SEP 30 2017)

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Who is the founders of MetaBank?

MetaBank was founded in Stanley H. Haahr.

When was MetaBank founded?

MetaBank was founded in 1954.

What industry does MetaBank compete in?

MetaBank competes in Financial services industry.

How to write a complaint about MetaBank?

To write a complaint about MetaBank and get an answer from the officials of MetaBank,'s objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about MetaBank can be filed via the specific MetaBank complaint section.

Overview of MetaBank complaint handling

121 MetaBank reviews first appeared on Complaints Board on Sep 10, 2008. The latest review MetaBanks fraudulent pattern and practice of theft by deception was posted on Jul 25, 2022. The latest complaint Control mastercard prepaid direct deposit was resolved on Jan 24, 2022. MetaBank has an average consumer rating of 2 stars from 121 reviews. MetaBank has resolved 33 complaints.

Additional information

Brookings, SD 
600 Main Ave., P.O. Box 98, Brookings, SD 57006
Des Moines - Highland Park
3624 Sixth Ave., Des Moines, IA 50313
Des Moines - Ingersoll Ave.
3455 Ingersoll Ave., Des Moines, IA 50312
Sioux Falls, SD
4900 S. Western Ave., P.O. Box 520, Sioux Falls, SD 57108
Sioux Falls - South Minnesota Ave.
2500 S. Minnesota Ave., P.O. Box 520, Sioux Falls, SD 57105
Sioux Falls - West 12th
2104 W. 12th St., P.O. Box 520, Sioux Falls, SD 57104
Storm Lake, IA
121 E. Fifth St., P.O. Box 1307, Storm Lake, IA 50588
Storm Lake Plaza
1413 N. Lake Ave., P.O. Box 1307, Storm Lake, IA 50588
Swiftel Center
824 32nd Avenue, Brookings, SD 57006

Urbandale, IA
4848 86th St., Urbandale, IA 50322
West Des Moines, IA
3448 Westown Parkway, West Des Moines, IA 50266

Is associated with MetaBank? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with MetaBank Customer Service. Initial MetaBank complaints should be directed to their team directly. You can find contact details for MetaBank above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

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Latest MetaBank’s complaints

7:04 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

MetaBank - MetaBanks fraudulent pattern and practice of theft by deception

My name is Sean Baker in May of 2022 the Oklahoma Tax Commission sent money to MetaBank on an account that has been closed for 6 years. MetaBank didn't reject the funds due to the account being closed. Instead MetaBank purposefully and willfully with the intent to commit fraud by deception accepted the funds as if the account was open and in use. MetaBank...

Read full review of MetaBank
3:56 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

MetaBank - visa debit gift card

I bought 2 cards each for 500$ in may 2022 I checked balance this week 7/14 22 one card says 500$ balance other says 000 and list it was spent at google gooplay? The store I payed for these cards at Weis Markets 1020 Northern Boulevard Clarks Summit Pa. [protected] After this the next step will be to go to my local TV station an see if their Consumer Reporter will contact you.

Read full review of MetaBank
2:36 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

MetaBank - My account

I was locked out of my Google account and my cell phone number and just got back in my account information what makes up between the household please contact me at [protected] thanks in advance

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