The complaint has been investigated and
resolved to the customer's satisfactionResolved Menards — terrible lumber quality
resolved to the customer's satisfaction
If you're looking to save a few bucks buying lumber for your deck project from Menards, DON'T DO IT!!! You'll pay more later when you need to replace it all with quality lumber. I built a set of arbors and handrails last spring for my back deck using Menards lumber, and treated it all using the same stain I use for the rest of my decking. One year later, all of the deck boards used on the tops of the handrails have shrunk and twisted and all need to be replaced. One 4 foot deck board shrunk almost 2 inches. Two of the 4*4 support posts have bowed and cracked and now my arbor is crooked. Many of the 2*2 railing balusters are splitting.
I pay a little more going to my local small town lumberyard, but I've never had any issues with their lumber. Most of the lumber from the original arbors needs to be replaced already one year later, and I'll be getting it from my local lumberyard. I will NEVER purchase lumber from Menards ever again! You get what you pay for.