The complaint has been investigated and
resolved to the customer's satisfactionResolved Menards — sell defective carpets! do not stand behind their products!
resolved to the customer's satisfaction
Carpet purchases was defective. Menards sent someone from the carpet mill, (shaw industries) to inspect the carpet, who said there was nothing wrong with it. The twist was coming out of it in less than three months & dents from tables & chairs do not rebound. Menards never sent a rep from there own company. In my opinion, they do not stand behind there products.