Latest Reviews and Complaints
Telehealth
I requested an appointment because I had COVID and was having trouble breathing (was interested in an inhaler). The website says that it is a great resource for COVID symptoms and trouble breathing is one of the most common and severe symptoms. They charged me $70 for a 3 minute phone call in which the provider said, "I can't do anything for you over the phone." I tried to dispute the charge and the supervisor called me and wouldn't refund me. I asked if they have the option to deny my visit request if they know they can't do anything for me and she said that the request goes through two teams of people and it's all at their discretion, which means they all pushed my appointment through to make money even though they knew they couldn't do anything for me. I was paying out of pocket and they scammed me. I'm beyond angry and never using this service again - I cannot imagine how many other people they do this to.
Desired outcome: Refund
The manager called me, apologized for how the supervisor handled it, and gave me a refund.
4 MeMD Complaints
MeMD’s earns a 2.0-star rating from 0 reviews and 4 complaints, showing that the majority of telehealth users are somewhat dissatisfied with their medical consultations.
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Total joke!!
This website is a total scam and they will definitely steal your money so stay far away from www.memd.me! I needed to see a doctor and found this website, it looked very professional and trustworthy! So I paid them money to see a doctor! And the person told me that I do have some health issues, but I need to see another doctor! So basically I paid over $50 just to be told that I need another doctor? What a scam! I'll never use this thieve business ever again!
I got denial, while I was preparing the documents
OMG. The website www.memd.com is big rip off, so please don’t waste your time. I hoped to get the consultation, but the provider didn’t respond to my phone calls. He sent only emails, and he refused to help me, while I was preparing the documents. I simply opened my mail box, but there was denial about the consultation. No excuse, no explanation why. Terrible services.
It was impossible to reach the doctor
I signed up for the services, which provided the company www.memd.com. It was horrible experience, ‘coz after that I could call them and spoke with the doctor. I paid $50 per month for such services. But when I really needed help, it was impossible to reach them. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.
They over charge and do not provide service they say...scammed me out of my money and did not provide service disclosed on there site ..
Is MeMD Legit?
MeMD earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for MeMD. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Memd.me has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Memd.me has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
The domain associated with MeMD is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
MeMD website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Overview of MeMD complaint handling
