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Melaninful

www.melaninful.net

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Melaninful Complaints 11

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On February 2nd I ordered 3 suits from them. But one suit was two small. So I contacted them to update the size. It was several hours before I heard from someone. When I heard from them, they claim "the system" did not recognized my address, so they couldn't proceed with the order. So I told them to cancel the order. Because if their system couldn't...

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Melaninful Beware of Melaninful: Deceptive Business Practices and Poor Customer Service

My experience with Melaninful (melaninful.net) has been disappointing and frustrating. I placed an order for a Civil rights hoodie and a lion face wallet for a total of $88. However, it has been over a month since I placed my order and I have yet to receive my items. Instead, I received two hoodies that I did not order on February 15. Not only were these items not what I ordered, but they were also of a lesser value than what I paid for.

To make matters worse, the only communication I have had with the company has been via email with someone named Tashard. There is no phone number listed for customer support, which makes it difficult to get a timely response and find a solution to the issue. I don't know what position Tashard holds in the company, but I do know that they have not been able to provide me with a satisfactory resolution to this problem.

As a customer of color, I feel like this company is taking advantage of my desire to support black-owned businesses. Instead of receiving quality merchandise that I paid for, I have been left with the impression that Melaninful is a scam. It seems that their strategy is to make people of color purchase their items and then make it difficult for them to get a refund or the items that they ordered.

In conclusion, my experience with Melaninful has been extremely negative. I would caution others against buying from this company, as it seems that they do not prioritize customer satisfaction or transparency in their business practices. It's disappointing to see companies that claim to represent and support people of color engage in deceptive and unethical practices.

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Melaninful Disappointing Experience With Melaninful - Beware of Unfulfilled Orders

As a customer looking to support a black-owned business, I was excited to place an order for a hoodie and mug from Melaninful. However, my experience with this company has been nothing short of disappointing.

After waiting a month, I finally received my order only to find that they had only sent me the mug that I had ordered. I immediately contacted their customer service team and requested a refund for the hoodie that I paid over $50 for. To my surprise, they refused to process my refund and tried to blame the missing hoodie on the postal service.

As a frustrated customer, I provided them with evidence that clearly showed I had only received half of my order. Despite this, they continued to hold onto my money, leaving me without a hoodie and feeling ripped off.

I had initially planned to continue supporting Melaninful by placing additional orders, but I now have concerns about whether I can rely on them to fulfill their end of the bargain. I fear that if I place another order, I may not receive anything at all.

This experience has left me feeling thoroughly disappointed and disheartened. As a result, I am considering reporting them to the appropriate government department to alert other consumers of my experience and ensure that they don't fall victim to Melaninful's unscrupulous business practices.

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Is Melaninful Legit?

Melaninful earns a trustworthiness rating of 21%

Assess your risks. Protect your personal information when dealing with Melaninful.

Our conclusion: After careful review, ComplaintsBoard concludes that Melaninful has trust issues, raising doubts about their legitimacy. We highly recommend being cautious and doing some research before engaging with Melaninful. If you have had a negative experience with Melaninful, let ComplaintsBoard know by filing a complaint.

Based on our evaluation, Melaninful has resolved only 0% of 11 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.

Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.

Exercise caution when using melaninful.net as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

We have detected an internal review system on Melaninful's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely

However ComplaintsBoard has detected that:

  • The age of Melaninful's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Melaninful.net has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Melaninful.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
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Melaninful Disappointing Experience with Melaninful: Poor Quality and No Returns

My experience with Melaninful (melaninful.net) was nothing short of disappointing. Before I placed my order with them, I had seen a few positive reviews about their products. However, upon receiving my order, I couldn't help but question whether or not they were a black-owned business, as advertised.

Firstly, I ordered products that were made to order in China. It took around a month for my order to arrive, which was quite surprising considering that I live in the US. Upon opening the package, I noticed the dresses I had received looked nothing like what was displayed on their website. To make matters worse, they were not made of cotton as advertised in their product description.
The dresses appear to be cheap and not worth the price I paid for them.
I attempted to return them, but unfortunately, they do not offer refunds or exchanges, and they advise customers to pay close attention to their size charts and color profiles. I'm stuck with two dresses I have no intention of wearing, and I now have to deal with the disappointment of throwing away my hard-earned money.

Ultimately, I am highly dissatisfied with the products I received from Melaninful. It's apparent that they don't have good quality control or any transparency in their production processes. The entire transaction left a bad taste in my mouth, and I wouldn't recommend anyone to purchase through them.

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Melaninful Melaninful review: Disappointing Product Quality and Customer Service

As a fellow consumer, I want to share my experience with Melaninful and their products. I must say that I am extremely disappointed with my overall interaction and purchase from this company. Based on my initial impression, I thought Melaninful was a black-owned business, but little did I know, my expectations for quality products and customer service were quickly dashed.

When I initially placed my order for two puzzles, totaling $80, I had hoped for a hassle-free and easy transaction. However, it was anything but that. Although I attempted to reach out to Melaninful via email on the same day as my purchase, I received no response. It was quite frustrating to learn that they do not allow any changes or cancellations to orders. This policy left me feeling powerless, and it was a bad initial experience with the company.

After waiting for what felt like an eternity, my order finally arrived - but to my disappointment, the puzzles were in a postal bag and were both dented. This made me wonder about the quality of the products they offered. As I mentioned before, I did contact them multiple times in hopes of getting some assistance or response, but they never got back to me. But instead, they inundated me with marketing emails, trying to get me to buy more products.

When I opened the puzzles, I noticed they had a toxic smell, which made me question their materials’ safety. Beyond that, they were made of flimsy material, and the pieces were very thin, leading me to believe they could break or tear easily. So, in essence, I paid a considerable amount for a product that did not meet my expectations.

In conclusion, I wouldn't recommend Melaninful to anyone, regardless of their skin color or background. My experience was awful, and the quality of the products was far below average. Given their lack of responsiveness and poor customer service, I would suggest looking elsewhere for your purchase, and do your research before clicking the "Buy Now" button.

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Melaninful Unreliable and Unresponsive: My Frustrating Experience with Melaninful

I recently had an experience with Melaninful (melaninful.net) that left me feeling frustrated and disappointed. While I was excited to order from this website, things started to go awry as soon as I received my tracking number. Despite checking my tracking information regularly, I noticed that my package seemed to be delayed when it arrived at Los Angeles airport on Wednesday, April 29th at 6:20 PM CST.

However, my frustration turned to anger when I checked the Melaninful website on April 30th, only to discover that their system no longer recognized my tracking number and stated that my package was still "awaiting pickup." This made no sense since my package had already made it to the airport. I immediately reached out to customer service via email and requested a full refund since the issue clearly seemed to be on their end. I even reached out to Paypal from my account to open a dispute for the same.

Unfortunately, despite multiple email attempts and hours of waiting on hold, I have yet to receive any response from Melaninful as of today, May 2nd. The lack of communication is unacceptable, and I would strongly caution others from ordering from this site until they can prove they are more reliable.

In fact, according to legal rules, companies must rectify their systems and take responsibility for their actions when it comes to delivering their products to customers. In this case, Melaninful must be held liable for their system's integrity and their dealings with me as a customer who has not done anything wrong. As of now, I am left waiting and hoping that this situation can be resolved soon.

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Melaninful Disappointing Experience with Melaninful: Delayed Delivery and Poor Customer Service

As a first-time customer of Melaninful, I was disappointed with my experience. Unfortunately, I have not received the items that I ordered back in November, even though it’s now January. To make matters worse, when I try to reach out to customer service, I receive no response. On the occasions when I do get a reply, it is simply an automated email with a DHL tracking number that doesn’t exist. It’s frustrating to be left in the dark like this, particularly during the holiday season when I had expected to receive these items as presents for my loved ones.

I’ve been in contact with Melaninful almost daily, hoping to get more information about the whereabouts of my package. It’s disheartening to receive the same automated response with false information each time. As a supporter of small businesses, it’s upsetting to see a company disregard their customers in this way. Any reputable company would make a concerted effort to communicate with their customers and come to a mutually beneficial resolution. Unfortunately, this has not been my experience with Melaninful.

I would advise anyone considering purchasing from this company to proceed with caution. If their customer service is any indication of their business practices, it’s safe to say that they do not prioritize their customers' satisfaction. I certainly regret spending my money with Melaninful and am disappointed by their lack of professionalism and regard for their customers' needs. Save yourself the headache – avoid Melaninful.

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Melaninful My Disappointing Experience with Melaninful: Missing Items and Unhelpful Customer Service

As a customer of Melaninful, I had high hopes for my experience with this online store. Unfortunately, my expectations were shattered when I placed three separate orders for five items, and only received two of them. I was disheartened to find that the tracking information indicated that I should have received all five items, yet they were nowhere to be found. I immediately reached out to the company through their customer service email, hoping for a swift resolution to the issue.

To my disappointment, the response from Tashard was not helpful at all. He simply told me to check my mailbox, even though I had already done so multiple times and even went to my post office to inquire about the missing items. What made this even more frustrating was that one of the items I ordered was a rug, which clearly would not fit inside a mailbox. Despite this, Tashard continued to insist that I check my mailbox, making me feel like my concerns were not being taken seriously.

To make matters worse, the tracking information for the rug claimed that it had been delivered by San Francisco Express, even though I live in Las Vegas. Despite bringing this to Tashard's attention, he again simply told me to check my mailbox. This lack of understanding and effort to resolve my issue left a sour taste in my mouth.

What made this experience even more frustrating was my intention for purchasing the rug as a birthday gift for the leader of my group. Our group actively advocates for supporting black-owned businesses, and Melaninful fit the bill. Unfortunately, my experience with the company did not match my enthusiasm for their mission statement, and I am left feeling disappointed and let down.

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Melaninful Review of Melaninful: Quality Products with Shipping and Transparency Issues

As a human being, I recently had the opportunity to purchase a t-shirt for my girlfriend from Melaninful, an online store known for promoting black culture and owned by a company supposedly from Detroit. Here are my thoughts on the experience:

Firstly, it took a little over a month for the t-shirt to arrive, which was a bit inconvenient. Although the website did mention that shipping could take up to four weeks, it would have been helpful to receive a tracking code earlier on. When I finally did receive it, it wasn't very informative and the anticipated delivery date was not accurate. The delivery provider was DHL.

Despite the delay, we finally received the t-shirt, and it was exactly as shown on the website. The top-notch material made it worth the wait, and both my girlfriend and I were pleased with the purchase. In fact, we were so happy with it that I decided to order the same design in a cropped hoodie form just now.

However, one thing that raised some concern was that the company claimed to be black-owned and based in Detroit, yet when I ordered through PayPal, the notification indicated that the company behind the purchase was called "ACTIO PTE. LTD." I did some research and discovered that this company is based in Singapore and specializes in internet-related businesses. This discovery raised some doubts in my mind about Melaninful's authenticity.

In conclusion, although Melaninful may have some issues with shipping and transparency in their ownership details, the quality of their products is high and worth the purchase. Hopefully, the company can improve on their communication and address any concerns of their customers in the future.

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Melaninful Disappointed with Customer Service from Melaninful.net: Sneakers were the wrong size

When I stumbled upon melaninful.net, I was excited to see such a wide range of fashionable clothing and accessories that catered specifically to people of color. The hoodie and sneakers that I ordered from the website caught my eye and I couldn't wait to receive them. Although the sneakers arrived within a reasonable amount of time, I was disappointed to find that they were not the correct size. Even though I ordered a size 13, they were significantly smaller than what I was accustomed to.

When I reached out to melaninful.net's customer service team, I was met with a response from someone named "Tashard". He informed me that the sneakers were custom-made per order and that I should have ordered the correct size in the first place. Despite explaining that I've worn a size 13 since I was a teenager and that I would have ordered a different size had I known they ran small, I was told that I couldn't return them. Instead, Tashard suggested that I gift them to someone and offered me a 10% discount on my next purchase.

I was frustrated by the entire experience and wished I had read reviews before making my purchase. While I'm still waiting on my hoodie to arrive, the ordeal with the sneakers has made me hesitant to shop with melaninful.net again in the future. I think it's important for businesses to be honest about their products and to manage customer expectations. Unfortunately, melaninful.net fell short in that regard.

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Melaninful Don't Shop at Melaninful.net: A Disappointing Experience with a Questionable Black-Owned Company

As a human being and a member of the Black community, it is disheartening to see a company like Melaninful.net taking advantage of their customers and profiting from inferior, overpriced products. If they truly are a Black-owned company as they claim, then they should be showing pride in their community by providing quality products at a fair price.

Unfortunately, my experience with Melaninful.net was far from satisfactory. The items I received were poorly made and arrived in pieces, with slow delivery times adding to the frustration. The $85 wall hanging, blanket, or beach mat (which was misrepresented and sold as a rug) was not only a disappointment but a major letdown.

To make matters worse, the company's idea of customer satisfaction was offering a meagre $10 t-shirt in exchange, which I found absurd. It is unacceptable to treat customers this way and I would not recommend anyone to shop from Melaninful.net.

Furthermore, it is concerning that their website does not list a phone number or physical address and communication is only possible through an email personality named "Tashard". This lack of transparency raises red flags about the legitimacy of this company and their commitment to their customers.

As a member of the Black community, I urge others to shop from respectful and trustworthy Black-owned companies that truly value our community, our pride, and our hard-earned dollars. In conclusion, I am incredibly disappointed and dissatisfied with my experience with Melaninful.net and encourage others to voice their discontent through payment sources like PayPal.

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John H wooten
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Aug 01, 2023 5:35 pm EDT

Waiting for merchandise

Overview of Melaninful complaint handling

Melaninful reviews first appeared on Complaints Board on May 2, 2023. The latest review Bad response time, follow-up unsavory policy was posted on Feb 5, 2024. Melaninful has an average consumer rating of 1 stars from 11 reviews. Melaninful has resolved 0 complaints.
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Melaninful Category
Melaninful is ranked 282 among 689 companies in the Fashion and Style category

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