Mega IT Stores review: Short delivery on takealot order 96265778 mega it stores

I am very disappointed with the supplier MEGA IT STORES. This supplier lacks integrity!
They supplied product through Takealot which is missing an important part and 19 days after being paid are trying to weasel out of delivering what is due to me.

This computer was purchased specifically for the feature of the built in pressure sensitive active stylus which was missing on delivery. The computer was purchased as "Refurbished". One expects scratches and wear but if it is "refurbished" ie reconditioned, made good, renovated, it should have all important parts and be fully functional.

First Nepho Malatje and his boss Rob Mautsa tried to invoke a disclaimer that the part was an accessory which it is not. They later tacitly acknowledged their need to supply the stylus but supplied a cheap non-pressure sensitive capacitive stylus which is not a comparable substitute. I have given them information and examples of comparable replacement and where to get them, and will even accept if the substitute does not fit into the computer for charging. Their reply is to offer yet another cheap non-pressure sensitive capacitive stylus which is no better than using one's finger. As IT suppliers they should know the difference.

I have used Takealot in the past and had good service, I would like Takealot to put pressure on their supplier to act reasonably and to deliver what they promise. Do not trust this supplier!