Master Tanning (Wolff Tanning)2017 sunfire 24 deluxe tanning bed

A
This review was posted by
a verified customer
Verified customer

The 2017 Sunfire 24 deluxe tanning bed only opens up 18 1/2". This does not give a average person enough room to enter the bed. The 2016 model (same tanning bed) opens up 25 3/4" giving a person plenty of entering room. I called Master tanning (where bed was purchased) and their reply was that the lift shocks or cylinder (to lift top canopy) that came on the 2016 bed had been discontinued and the 2017 model bed had the new lift shocks or cylinder (to lift top canopy) that undoubtedly was check by very small person in quality control to get the new lift shocks or cylinder (to lift top canopy) approved for the 2017 bed. Instead of having approved lift cylinder substitute, comparable to one that that came on the 2016 bed (that worked very well giving enough rough to get in and out) they released a model that should be recalled. I hope all that have purchased this 2017 Sunfire 24 deluxe tanning bed reads this and also makes a complaint and maybe Master Tanning will start taking care of their customers better and maybe start testing their products with a normal size person before it is released. The following pictures show the sunfire bed and 2017 bed at 18 1/2" and the 2016 bed opened at 25 3/4" and then the 2016 bed fully opened (showing the amount of space to enter the bed.
The bed was purchased in 3/8/2017. Customer name Alton Jones.
New lift cylinders or shocks to lift canopy to reasonable entering and exiting height would solve this issue.

2017 sunfire 24 deluxe tanning bed
2017 sunfire 24 deluxe tanning bed
2017 sunfire 24 deluxe tanning bed
2017 sunfire 24 deluxe tanning bed

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.