Maryland Marshal Service review: reason for my bank statement and driver's license.

My name is Percy Reeder and maing a complaint wish have ask me to send picture of my driver's license, bank statement which i don't understand why you already have my credit card and don't understan why my account is still block you have so much information on me to inentify me so can you please release the hold my account and why can't call customer service and talk to someone in customer service.