Markville Mall Markham review: No provide soft drink a cardboard tray or paper bag for carrying out at markville mall

I had ordered the food for the couple on 14 Feb 2020 around 13:00 at Markville Mall Markham, Ontario.

The servicewoman with pregnancy was very bad service. I asked for the tray or paper bag for carrying out for a coming few times. She said that it was short material. But I had brought it a few times in the morning, the other lady could provide a cardboard tray to me for carrying out.

She is very bad bad to us. I would like to complain to A&W custom service about this service. Is A&W has allowed a bad service for that pregnant woman?
Thanks,