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CB Restaurants & Dining LiveCareer Complaints #82-101
LiveCareer

LiveCareer review: fraudulent charges

K
Author of the review
3:27 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
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On February 27th, 2015 I used this website called livecareer.com to help me create a quick resume. This was supposed to be a 0.95 one-time charge, but it automatically keeps charging me $40 per month for the following four months (from March to June) without any authorization, totally $165, 97! The fee is listed towards the bottom of the page, and when actually entering credit card info, there is no mention of the automatic charge that will be debited every four weeks. The monthly fee should be clearly listed on the final payment page. Clearly "let the buyer beware" should be foremost in your mind with this company. Download resume templates from microsoft.com. But don't use this service!

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LiveCareer response
Oct 07, 2015 10:13 am UTC
LiveCareer customer support contacts
Phone numbers

1800 758 391

+1 (800) 652-8430

Address

51 E 42nd St Rm 1610, New York, NY, 10017-5404, US

Website

www.livecareer.com

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Hi KellyLuo,

I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The details of our subscription are listed on our sales page, and we also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best Regards,

Anna

LiveCareer
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  1. LiveCareer Contacts

  2. LiveCareer phone numbers
    1800 758 391
    Click up if you have successfully reached LiveCareer by calling 1800 758 391 phone number 0 0 users reported that they have successfully reached LiveCareer by calling 1800 758 391 phone number Click down if you have unsuccessfully reached LiveCareer by calling 1800 758 391 phone number 0 0 users reported that they have UNsuccessfully reached LiveCareer by calling 1800 758 391 phone number
    Australia
    +1 (800) 652-8430
    Click up if you have successfully reached LiveCareer by calling +1 (800) 652-8430 phone number 0 0 users reported that they have successfully reached LiveCareer by calling +1 (800) 652-8430 phone number Click down if you have unsuccessfully reached LiveCareer by calling +1 (800) 652-8430 phone number 0 0 users reported that they have UNsuccessfully reached LiveCareer by calling +1 (800) 652-8430 phone number
    USA and Canada
    +1 (415) 839-6413
    Click up if you have successfully reached LiveCareer by calling +1 (415) 839-6413 phone number 0 0 users reported that they have successfully reached LiveCareer by calling +1 (415) 839-6413 phone number Click down if you have unsuccessfully reached LiveCareer by calling +1 (415) 839-6413 phone number 0 0 users reported that they have UNsuccessfully reached LiveCareer by calling +1 (415) 839-6413 phone number
    Headquarters
    +44 808 189 0354
    Click up if you have successfully reached LiveCareer by calling +44 808 189 0354 phone number 3 3 users reported that they have successfully reached LiveCareer by calling +44 808 189 0354 phone number Click down if you have unsuccessfully reached LiveCareer by calling +44 808 189 0354 phone number 0 0 users reported that they have UNsuccessfully reached LiveCareer by calling +44 808 189 0354 phone number
    100%
    Confidence score
    United Kingdom
    +64 800 005 198
    Click up if you have successfully reached LiveCareer by calling +64 800 005 198 phone number 0 0 users reported that they have successfully reached LiveCareer by calling +64 800 005 198 phone number Click down if you have unsuccessfully reached LiveCareer by calling +64 800 005 198 phone number 0 0 users reported that they have UNsuccessfully reached LiveCareer by calling +64 800 005 198 phone number
    New Zealand
    More phone numbers
  3. LiveCareer emails
  4. LiveCareer address
    51 E 42nd St Rm 1610, New York, New York, 10017-5404, United States
  5. LiveCareer social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 27, 2026
  7. View all LiveCareer contacts
LiveCareer Category
LiveCareer is ranked 5 among 84 companies in the Restaurants & Dining category
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