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CB Restaurants & Dining LiveCareer Complaints #62-81
LiveCareer

LiveCareer review: unauthorized credit card charge for over 14 months

L
Author of the review
6:13 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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I used live Career for resume builder in Dec.2014 for 99 Cent.
Over a year's time, Live career charged my credit card of 39.8 USD every month without sending me any invoice or getting any of my persimmon.
Not until Jan.2016 did i just found out this problem, then i contacted their team by phone, email and left message to inform them to cancel charging my card. However, they still charged me in Feb.2016.

After rounds of emails, they only agree to send one month refund back to my credit card 39.8 USD, however, i have not received any money yet.

This is totally a cheating scheme.

I Request to refund all my money back from Dec. 2014 till Feb.2016.
The total of 557.2 USD.

I've been dealing with this for a month, my patience is running out!

I'm going to report to the Fraud department for livecareer cheating customer!

Catherine McDougall

[protected]@gmail.com

LiveCareer response
Feb 25, 2016 3:23 pm UTC
LiveCareer customer support contacts
Phone numbers

1800 758 391

+1 (800) 652-8430

Address

51 E 42nd St Rm 1610, New York, NY, 10017-5404, US

Website

www.livecareer.com

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Greetings Catherine McDougall, We're very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. We will send your a private message here and an email from customerservice@livecareer.com to offer you further assistance.

Best regards,
LiveCareer
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  1. LiveCareer Contacts

  2. LiveCareer phone numbers
    1800 758 391
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    Australia
    +1 (800) 652-8430
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    USA and Canada
    +1 (415) 839-6413
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    Headquarters
    +44 808 189 0354
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    100%
    Confidence score
    United Kingdom
    +64 800 005 198
    Click up if you have successfully reached LiveCareer by calling +64 800 005 198 phone number 0 0 users reported that they have successfully reached LiveCareer by calling +64 800 005 198 phone number Click down if you have unsuccessfully reached LiveCareer by calling +64 800 005 198 phone number 0 0 users reported that they have UNsuccessfully reached LiveCareer by calling +64 800 005 198 phone number
    New Zealand
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  3. LiveCareer emails
  4. LiveCareer address
    51 E 42nd St Rm 1610, New York, New York, 10017-5404, United States
  5. LiveCareer social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 27, 2026
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LiveCareer Category
LiveCareer is ranked 5 among 84 companies in the Restaurants & Dining category
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