Libby’s earns a 4.3-star rating from 6 reviews, showing that the majority of readers are very satisfied with digital borrowing experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Mixed Feelings About Libby: A Personal Perspective
As someone deeply passionate about reading and audiobooks, I have had a mixed experience with Libby. While the concept of accessing ebooks and audiobooks from public libraries for free is fantastic, the execution leaves much to be desired. The transition from Overdrive to Libby has been met with frustration by many users, myself included. The search and filter functions are lacking, making it difficult to find specific titles. The app's dependency on a constant Wi-Fi connection for audiobooks is a major drawback, limiting the flexibility of enjoying content on the go. Additionally, the recent issues with overheating devices and battery drainage have been concerning. As a dedicated reader, I long for the simplicity and reliability of Overdrive. Despite its shortcomings, I appreciate the effort to provide access to literary resources, but there is certainly room for improvement in the user experience offered by Libby.
Very convenient
This is a great source where everyone can enjoy listening to the audiobooks. I like listening to such books especially when you are busy doing something else.
Great App
Get library eBooks and audio book loans or place a hold on a book from your library. Choose from 100's of books.
-
Pros
- Free access to eBooks & audiobooks
- User-friendly mobile app interface
- Wide selection from local libraries
- Offline reading and listening feature
- No additional device needed
-
Cons
- Limited selection compared to competitors
- Requires a library card for access
- Availability varies by local library
- No ownership of purchased books
Libby is good
It is very nice there is not a thing you could change here is list of good book's emma and the blue genie roman diary
Easy to work with
I give Libby 5 stars. It was so very easy to work with, so easy to figure out. I never had to request help from the library staff. Search is easy too.
Perfect audio book service
I actually prefer listening to audio books because it seems to me that it's more interesting and you can even do whatever you want. If you need to go somewhere just remember that you have to take headphones and phone with you. There are lots of services which offer audio books listening, nevertheless I have decideto stop at this company. Books here are awesome and the subscription isn't very expensive. It's pretty cheap. The quality of the audio is very high, so you don't need to bother that you will not understand things that dictors will explain you.
Is Libby legit?
Libby earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Libby has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Libbyapp.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Libbyapp.com you are considering visiting, which is associated with Libby, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Libby website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
About Libby
Here is a guide on how to file a complaint against Libby on ComplaintsBoard.com:
1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or creating a new one if you don't have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title: Summarize the main issue with Libby in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Libby, including key areas, transactions, steps taken to resolve the issue, personal impact, and the company's response.
5. Attaching supporting documents: Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field for financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process: Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint against Libby on ComplaintsBoard.com.
Manobook
17 reviews
StoryGraph
18 reviews
Encyclopedia Britannica
8 reviews
Hamilton Book
1 review
BibleProject
9 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!