The complaint has been investigated and
resolved to the customer's satisfactionResolved Lia Sophia — Customer Service
resolved to the customer's satisfaction
Will never order Lia Sophia Jewelry again! One of my earrings broke and all I had left was the hook in my ear, was not aware until I got home and went take them off. I contacted Lia Sophia to have them replaced and recieved the rudest customer service and supervisor. They kept saying we do no replace lost jewelry, after repeating myself over and over that I didn't lose the earring that it broke due to cheaply made, they refused any assistance. They talked as if they were reading off a script, (thought that was only done by off-shore businesses). I have spent over $400.00 on their products and have had parties. Will never purchase from them again and will make sure that I advise all of my friends never to order Lia Sophia again. Their jewelry is cheaply made and over priced.