LeapFrog — poor customer service
Within an hour of placing an online order with Leapfrog I realized my son had already purchased one of the 5 items I had ordered. I called to cancel the one item and was told that because the order was in process I could not change my order even though it had not been shipped. The supervisor I spoke with at Leapfrog is Reha employee number 942. She said because the order was in process it could NOT be changed and I would have to wait to receive the item, get an RMA # then ship the item back. This is very poor customer relations. I have never had an online so unwilling to work with me on ANYTHING! CONSUMER BEWARE OF LEAPFROG online orders!!!