LastMinuteTravel’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of travelers are dissatisfied with booking experience.
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Avoid LastMinuteTravel: Terrible Experience with Cancellation and False Information
I recently had a terrible experience with LastMinuteTravel. I was looking to book a last-minute flight and stumbled upon their website. At first, everything seemed great. I found a flight that worked for me and went through the booking process. However, things quickly went downhill from there.
When I arrived at the airport, I was informed that my reservation had been cancelled. I was shocked and confused. I had received no notification that anything was wrong with my booking. After waiting for several hours, I received an email from LastMinuteTravel stating that my reservation had been cancelled due to a problem with my credit card.
I knew this couldn't be true. I had checked my credit card statement and saw that the small fee that is sometimes sent ahead of the whole transaction had been approved. However, LastMinuteTravel had not sent the full transaction through. This meant that there was never a ticket available in the first place.
I was beyond frustrated. I had wasted time and money traveling to the airport and waiting for a flight that didn't even exist. To make matters worse, LastMinuteTravel had lied to me about the reason for the cancellation.
I strongly advise against using LastMinuteTravel for any travel needs. You shouldn't have to take a chance on your transactions and definitely don't need to be waiting to board a plane that does not have a seat for you. I will never use them again and urge others to do the same.
Disappointing Experience with LastMinuteTravel: Reservation Canceled Without Warning or Explanation
I recently decided to give LastMinuteTravel a try when I needed to book a last-minute flight for a funeral. I was relieved to receive a reservation notification and confirmation, and the price seemed reasonable given the circumstances. However, my experience quickly turned sour when I arrived at the airport and discovered that my information was not in the kiosk system.
I approached a customer service representative, who informed me that my confirmation had been canceled and that there was nothing they could do to help me. I was understandably frustrated and upset, especially given the sensitive nature of my travel plans. I attempted to call the toll-free number provided by LastMinuteTravel, but after going through the prompts, the call mysteriously disconnected.
Undeterred, I went back to the website to find a different number to call. Unfortunately, I encountered the exact same issue and was unable to get through to anyone who could assist me. As a result, I was forced to book a new flight at nearly triple the cost of my original reservation. This was a significant financial burden, and it also meant that I was unable to attend my uncle's funeral.
Overall, I was extremely disappointed with the service provided by LastMinuteTravel. The cancellation of my reservation without any warning or explanation was unacceptable, and the lack of customer support only compounded the problem. I would not recommend this site to anyone looking to book last-minute travel, as the risk of encountering similar issues is simply too high. If I could rate LastMinuteTravel less than one star, I certainly would.
Beware of LastMinuteTravel: Pending Charges and No Booking Confirmation
LastMinuteTravel is not a good website to book hotels online. I tried to book a room on their website using my iPhone a few nights ago. I entered all of my information and clicked to book the room. However, I kept getting an error that my booking didn't go through. So, I decided to book a different hotel through a different site.
A few days later, I checked my credit card balance online and noticed six pending charges for the same amount. I was shocked and tried to dispute the charges with Capital One. They connected us in a 3-way call and after providing them the information for the date I tried to book, they told me that they have no record of a booking under my name. This made sense since I got an error saying that my booking wasn't processed. The charges are still pending on my credit card and I am waiting for them to drop. At this point, they are still pending.
I will definitely not be using LastMinuteTravel again! Beware of this website if you don't want to face any trouble.
Is LastMinuteTravel Legit?
LastMinuteTravel earns a trustworthiness rating of 12%
Not worth the risk. Protect yourself and your money by staying away from LastMinuteTravel.
With only 0% of 0 complaints being resolved, LastMinuteTravel slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.
DNS Filter has identified the lastminutetravel.com associated with LastMinuteTravel as malicious within the last 30 days. This indicates that the website may have been compromised or involved in distributing harmful content, such as phishing attacks, malware, or other online threats.
LastMinuteTravel protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
A malware report for LastMinuteTravel website, indicating that the website may be hosting malicious software that could harm visitors' computers.
We conducted a search on social media and found several negative reviews related to LastMinuteTravel. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- Lastminutetravel.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- According to our analysis, LastMinuteTravel appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Unexpected Charges for Flight Schedule Change - My Experience with LastMinuteTravel
because of the unexpected charges that I received. Last year, I decided to purchase three tickets from LastMinuteTravel for a trip that my family and I were planning. The process of purchasing the tickets was easy and I was able to save a few bucks compared to buying directly from the airline.
However, a few weeks ago, I received an email from LastMinuteTravel stating that my flight schedule had changed and I needed to confirm the changes by responding to the email. I quickly responded without reading the fine print and what I didn't realize was that I was agreeing to a $75 per ticket charge to my card, totaling $225, in addition to the $2,100 that I initially paid for the tickets.
I was shocked and frustrated when I saw the charges on my credit card statement. I felt like I had been scammed and taken advantage of. I understand that flight schedules can change due to unforeseen circumstances, but I didn't expect to be charged such a hefty fee for something that was outside of my control.
If I had purchased my tickets directly from the airline, I wouldn't have been charged a fee for a schedule change that was not my fault. This experience has taught me to be more cautious when purchasing tickets from third-party companies like LastMinuteTravel.
I would advise anyone who is planning to book a flight to save themselves the pain and headache by booking directly from the airline or a reliable company. Don't make the same mistake that I did and end up regretting your decision.
LastMinuteTravel Review: Unreliable and Inconvenient Booking Experience
I recently stumbled upon LastMinuteTravel while searching for a quick getaway. At first glance, the website seemed promising with its attractive deals and discounts. However, my experience with this travel agency was far from satisfactory.
When I had to change my travel plans, I cancelled a reservation within the allowed window and made a new one in a different location. To my dismay, my card was charged for both bookings, and I was not refunded for the cancellation. This left me in a tight spot, especially when I arrived at the second hotel in the middle of an ice storm, only to find out that my card was declined despite the charge already appearing on my statement. Thankfully, I was able to secure a room by paying the hotel directly.
I immediately disputed both charges with my credit card company, but the process has been a hassle. While they did refund the cancellation charge, I am still waiting for a resolution to the messed-up reservation. To make matters worse, I discovered that many other customers have faced similar issues with LastMinuteTravel, which leads me to believe that this is a common occurrence.
I have reached out to Google, urging them to sever their ties with LastMinuteTravel and apologize to customers who trusted their reputation. It is disappointing to see a company that claims to offer last-minute travel deals fail to deliver on its promises and cause inconvenience to its customers.
In conclusion, I would advise anyone considering LastMinuteTravel to think twice before booking with them. The risks of being charged twice, not receiving refunds, and facing declined payments are too high. It is better to opt for a more reliable travel agency that values its customers and provides hassle-free services.
Scam Alert: My Horrific Experience at a LastMinuteTravel Advertised Hotel
I gotta say, I was pretty excited when I saw the room advertised on LastMinuteTravel. It looked like a great deal and I was in need of a place to crash for the night. But boy, was I in for a surprise when I arrived at the hotel.
First of all, the hotel was located up a flight of stairs and the lobby smelled absolutely terrible. I was hesitant to even approach the attendant, but I knew I had to check in. When I handed over my credit card, I couldn't help but feel a little uneasy. The attendant then showed me to my room, which was windowless and had a mattress that took up nearly the entire space. To make matters worse, there were no sheets on the bed and the paint was chipped all along the floor. It looked like there was mold growing in the corners of the room.
I immediately refused to stay there and asked to cancel my reservation. The attendant told me that I would need to call a separate office to process my refund. So, I called LastMinuteTravel to process my cancellation. They told me that they just needed to confirm with the hotel that I did not stay there. However, they were unable to reach anyone at the hotel.
Let me tell you, this hotel is not fit for anyone to stay in. It's the kind of place that's meant for homeless people, drug addicts, or the most desperate backpackers. I did not feel safe there at all and the location was far from hygienic. I would strongly advise against using LastMinuteTravel or booking a room at this hotel. The whole experience felt like a scam and I wouldn't want anyone else to go through what I did.
LastMinuteTravel Review: Frustrating Experience with Cancellation Policy and Customer Service
So, I had a bit of a rough experience with LastMinuteTravel. Unfortunately, my husband tested positive for COVID-19 and we had to cancel our trip. We tried to cancel our hotel reservations before the "non-refundable date," but we ran into some issues. I couldn't access my account on LastMinuteTravel using my email address and the reservation number they provided. I kept getting errors and it was really frustrating.
I tried calling customer service, but the company seems to be based in the UK. I completed a customer service ticket to let them know about my issue, but they told me that they couldn't help me with my problem because they didn't handle that portion of customer service. They told me to seek help on their website, but when I went to the "get help" section, I had to select my country in order to get the right information. Unfortunately, the only countries listed were European countries, so I was out of luck.
I decided to call the hotel directly to cancel, but they informed me that since I booked through a third party (LastMinuteTravel), I had to cancel through them. It was a complete runaround and we ended up losing $202. It was really frustrating and I felt like LastMinuteTravel was a scam.
Overall, I wouldn't recommend LastMinuteTravel based on my experience. It was really difficult to cancel our reservations and we ended up losing money because of it. If you're looking for a reliable travel booking site, I would suggest looking elsewhere.
Terrible Experience with Last Minute Travel: Runaround for Refund and Poor Customer Service
I had a terrible experience with Last Minute Travel. I decided to book a stay at the Crowne Plaza in Dallas through their website. Unfortunately, there were some issues with my stay and the hotel manager said that I wouldn't be charged for it. However, since I booked through Last Minute Travel, I had to contact them for the refund.
I made the request in early February 2021 and it's now almost the end of March. I've been given the run around for weeks and have had to make six phone calls to try to get my refund. The customer service representative, Juan, was not helpful at all. He became aggressive when I asked to speak with his supervisor and claimed that he was the supervisor. Later in the same phone call, he said that his supervisor wasn't taking phone calls.
To make matters worse, Last Minute Travel is located overseas in Spain. I've tried to contact them multiple times but no one will respond. It's incredibly frustrating to try to get my money back from a company that's located in a foreign country.
I would strongly advise against booking through Last Minute Travel. If there's an issue with your stay and the hotel says that you won't be charged, good luck getting your money back from this company. I wish I could give them a zero rating because they've been so unhelpful and unresponsive.
LastMinuteTravel Car Rental Review: Miscommunication and Frustration
I recently decided to book a car rental through LastMinuteTravel (lastminutetravel.com) because I found a great deal and it seemed like the rental was onsite, meaning there would be no need for a shuttle to get to the car. However, when I arrived, I quickly realized that a shuttle was actually needed to get to the car location. My travel companion and I walked to the pick-up station for the shuttle and waited for what felt like a long time, only to realize that we were supposed to call for pickup. We tried calling multiple times, but no one answered and we were forced to leave messages. After waiting for over half an hour, we were finally picked up.
At this point, I was frustrated and ready to cancel my reservation. I spoke with an agent on the phone who offered to cancel the reservation, but it was a little too late for that. She mentioned that the address of the car rental company was listed in the reservation, but I assumed that it was the airport's address since it was listed above that. She spoke to another representative who relayed that we should have taken the Fox shuttle and that we should have received an email saying this. However, we never received any such email. Additionally, the car rental representative told us that there used to be a location at the airport for this car rental company, but that was not true and we should not have taken the Fox shuttle.
Overall, I was extremely disappointed with my experience with LastMinuteTravel. It seemed like the company had no idea what was going on and there was a lot of miscommunication. I would not recommend using this company in the future.
Disappointing Experience with LastMinuteTravel: Lack of Customer Service and Booking Error
I recently had an experience with LastMinuteTravel that left me feeling frustrated and disappointed. I was travelling through Florida and needed a hotel in Pensacola for the night. I decided to use LastMinuteTravel to book my room, as I had heard good things about their service.
However, when I arrived at the hotel, I was informed that they couldn't find my booking. After some confusion, the clerk informed me that my booking had been moved to the next night, even though I had specifically booked it for that night. This was a frustrating experience, as I had already paid for the room and was now left without a place to stay for the night.
To make matters worse, I noticed that there was no customer service number on the receipt that LastMinuteTravel had sent me. This made it difficult for me to get in touch with them and resolve the issue. In the end, I had to travel 2 1/2 hours to Defuniak Spring, Fla. and pay another $100 to get a room there.
I was so frustrated with the experience that I decided to file a claim with my bank. Thankfully, they reimbursed me for my payment. However, LastMinuteTravel has now submitted documentation that we used their service, which means that I am having to backtrack and get detailed records of my stays so I can once again dispute them.
One of the most frustrating things about this experience was the lack of customer service from LastMinuteTravel. It was difficult to get in touch with them and resolve the issue, which left me feeling like I was on my own.
In the end, I have decided not to use any booking service and just deal directly with the company from now on. While I appreciate the convenience of online booking services, this experience has shown me that they can be unreliable and difficult to deal with when things go wrong.
Overview of LastMinuteTravel complaint handling
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LastMinuteTravel Contacts
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LastMinuteTravel phone numbers+1 (800) 442-0568+1 (800) 442-0568Click up if you have successfully reached LastMinuteTravel by calling +1 (800) 442-0568 phone number 0 0 users reported that they have successfully reached LastMinuteTravel by calling +1 (800) 442-0568 phone number Click down if you have unsuccessfully reached LastMinuteTravel by calling +1 (800) 442-0568 phone number 0 0 users reported that they have UNsuccessfully reached LastMinuteTravel by calling +1 (800) 442-0568 phone number
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LastMinuteTravel emailsfeedback@lastminutetravel.com77%Confidence score: 77%Supportaffiliatemanager@lastminutetravel.com74%Confidence score: 74%Management
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LastMinuteTravel social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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