eDestinos
reviews and complaints

I had a really bad experience with eDestinos (edestinos.com.br) and I would not recommend it to anyone. I made the mistake of buying tickets from this website and it turned out to be a complete scam. I paid for the tickets and then never heard back from them. I tried to contact them multiple times but they never replied.

After a few months, I decided to cancel everything and requested a refund. To my surprise, they sent me a confirmation letter with some unusual content. It seemed like if I signed it, I would never get my money back. This was very concerning and made me feel like I had been scammed.

Overall, I would not recommend eDestinos to anyone. It is not a trustworthy website and I would advise people to look elsewhere for their travel needs. It is important to be cautious when making purchases online and to do your research before giving out any personal or financial information.

eDestinos is a website where you can book flights and other travel arrangements. Unfortunately, they have a false cancelation insurance that doesn't really protect you when things go wrong. It's really a shame because when you're traveling, things don't always go as planned. You need to know that if something goes wrong and you need to change your flight, you'll be able to do so without losing all your money.

But with eDestinos, if something does go wrong, they offer you a "change fee" that costs way more than just buying a new flight outright. That's just ridiculous. It seems like they're just trying to take your money and not really provide any real service or value. It's really disappointing and frustrating.

Their service is just plain horrible and their business model is terrible. I wouldn't recommend using eDestinos at all. They've really let me down and I don't think I'd trust them again. I'd advise you to avoid them at all costs. There are plenty of other websites where you can book travel arrangements, so don't waste your time and money on eDestinos.

I recently reached out to eDestinos regarding my travel plans and requested a confirmation number. Despite receiving confirmation number X67Y6V, I have yet to receive a response from the company. Like so many other customers who have had similar experiences, it seems that once eDestinos has our money, they simply leave us hanging without any follow-up.

I must say, my overall experience with this company has been quite disappointing. In fact, I would go so far as to say that eDestinos is simply horrible. As a customer, I expected better service and attention to my needs. Unfortunately, this was not the case with eDestinos. As a result, I feel it necessary to warn others against doing business with this scam company.

If you're in the market for travel services, I strongly advise you to avoid eDestinos at all costs. You simply cannot trust a company that doesn't value their customers enough to provide basic follow-up and support. Save yourself time and money, and look elsewhere for trustworthy and reliable travel providers. After all, you deserve a better experience than what eDestinos has to offer.

My experience with eDestinos has been really bad. It's been more than a month now and they still haven't refunded my money after I cancelled my flight. They were reimbursed by the airline and even received their part of the money back, but I am still waiting for my refund. I have sent them evidence of the reimbursement but they don't seem to want to return my money to me.

The airline tells me that they have already received their reimbursement and that the refund process should take no more than 15 days. But I'm still waiting and I'm getting really desperate. I need my money and I don't understand why eDestinos is making it so hard for me to get it back.

It's not easy to trust online travel agencies these days, and my experience with eDestinos has only confirmed that. I'm really disappointed with their service, and I don't think I'll be using them again in the future. It's frustrating to know that my money is just sitting there, and there's nothing I can do to get it back. I hope that eDestinos will pay more attention to their customers and improve their refund process so that no one else has to go through what I am going through right now.

So, I done went and bought my round-trip plane ticket over at eDestinos about two days ago, but wouldn't you know it - my reservation's still pending! They already charged me some fee or somethin' for $5.95, but I ain't even got my ticket yet. I'm feelin' pretty confused right now, like why they hittin' me with that extra charge when I ain't even got my ticket confirmed yet? And what's takin' so dang long for them to approve my reservation?

I tried lookin' for a phone number to contact these folks, but all I could find on their website was some form to fill out and hope they get back to me in a timely manner. That's just not great customer service if you ask me. If y'all got important travel plans, I'd suggest goin' somewhere else to book your tickets 'cause eDestinos ain't cuttin' it for me right now.

I'm not going to lie, my experience with eDestinos was not the best. I wouldn't even give them one star if I had the choice. They cancelled my flight not once, but twice, and kept making up excuses. According to them, my credit card was the issue, but the payment had gone through twice. I asked for my money back, and let me tell you, it was a hassle.

I submitted my statement online, and they claimed it wasn't them. But, after showing proof that it was indeed them, they admitted that my flight was cancelled. So, I requested that my money be refunded, but they said it would take some time. A week and a half later, I still had not received my money back, so I contacted them again. They told me that it would be returned, but still nothing.

Finally, I had enough and reported them to MasterCard for fraud. It was such a headache, and it's completely unacceptable to treat customers this way. I strongly suggest that you don't use eDestinos for your travel needs, as they are dishonest and unreliable. They are nothing but thieves, and trust me when I say you should stay far away.

My recent experience with eDestinos was very unsatisfactory. I had booked a flight from Uyuni to La Paz for November 1st, 2019 at 20:40. However, I received notification that the flight had been rescheduled for 6 hours later than the original booking. This change was not compatible with my travel plans, and so I refused the change and requested a full refund. Unfortunately, it has been 4 months and I have yet to receive any response or refund from eDestinos.

Je suis extrêmement déçu de l'agence eDestinos. J'avais réservé un vol d'Uyuni à La Paz pour le 1er novembre 2019 à 20h40. Cependant, j'ai été informé que le vol avait été reprogrammé pour 6 heures plus tard que l'horaire initial. Ce changement n'était pas compatible avec mes projets de voyage, et j'ai donc refusé la modification et demandé un remboursement complet. Malheureusement, cela fait maintenant 4 mois et je n'ai reçu aucune réponse ni remboursement de la part d'eDestinos.

This lack of response and customer service is unacceptable, and I urge others to avoid booking with eDestinos. It is clear that they do not value their customers or their satisfaction. I am very disappointed with this experience, and I hope that others can learn from my mistake and choose a more reputable and trustworthy agency for their travel needs.

Le manque de réponse et de service clientèle est inacceptable, et je conseille aux autres de ne pas réserver avec eDestinos. Il est clair qu'ils ne valorisent pas leurs clients ni leur satisfaction. Je suis très déçu de cette expérience, et j'espère que les autres pourront apprendre de mes erreurs et choisir une agence plus réputée et digne de confiance pour leurs besoins de voyage.

This organization is just about a crook. I seen a price that suits me on their website, but when I done with the booking, the bill arrived three times higher! I sent them an email inquiring about that, but they replied with the receipt of the total amount claimed. They didn't say anything about my question. So I took some pictures of their site's price and compared it with Google Flights, forwarded those to them then waited for a reply but nothing came back. I spent an hour on the phone waiting for someone to speak to but they hung up or got cut off - I'm not sure which. Worst service ever and they almost screwed me over. Now I'll have to get in touch with Visa to sort this out - What a headache!

I gotta say, I made a big ol' goof by buying a ticket through edestinos in 2020. I mean, who could've predicted that pesky pandemic? At first, I thought their sluggish response time was just because everyone and their mama was trying to sort out their travel plans during the world shutdown. But hot dang, even after things settled down, edestinos was still slower than molasses in January. And don't even get me started on their customer service. It was like trying to get a response from a brick wall. I should've been more assertive and disputed the charge with my credit card sooner, but honestly, it never occurred to me that this was a scam. After over a year of "supposedly checking" with the airline for my ticket change policy (which, FYI, had a blanket no change fee due to covid), I've come to the realization that my money is just gone. Like, poof, disappeared into the ether. So now, all I can do is warn y'all to stay far far away from edestinos. Trust me, it's not worth the headache and heartache.

I gotta say, my experience with edestinos was a real disaster. I gave them one star, but honestly, if I could give them zero stars, I would.

You see, I decided to book a round trip to the United States through edestinos and get myself some all-risk cancellation insurance. However, things didn't go smoothly from the start. When I checked my credit card statement, I noticed that edestinos had charged almost the full ticket amount (but not including service charges or insurance). However, there was no trace of my airline order code anywhere, so I had no way of verifying whether or not my ticket had actually been purchased. It was like the ticket had vanished into thin air.

I tried to contact edestinos through their phone line, but the robot told me that it was "not operational due to coronavirus." So, I resorted to submitting an online contact form. But, I didn't hear back from them for at least two days. When I checked the Terms and Conditions page, it was "under maintenance."

It wasn't until my bank requested a refund for the credit card payment that edestinos finally started responding to my emails (this was three days after I made the initial purchase). What's worse is that they claimed that my card didn't have enough funds (which was a total lie – my card had more than enough). By day four, I finally got my airline booking number, but there was still no e-ticket. And, instead of refunding the full amount (which I supposedly got with my cancellation insurance), they even charged extra service fees – twice!

Then, since my flight was scheduled within a week, I decided to book a direct flight from the airline. But, I couldn't use my edestinos ticket (which I was told had been issued on March 27th, according to the airline). So, here I am, out of almost $1000 and no help in sight from edestinos.

My advice to all of you out there is to steer clear of edestinos, or esky as they also call themselves. Stick to booking directly from airlines, or travel agencies that have human-operated customer support with phone or WhatsApp. There are so many other online travel agencies out there with much better track records.

Honestly, it seems like edestinos' electronic system failed (I noticed a ton of similar complaints from this past week), but they're just not willing to admit they messed up or take responsibility. It's just frustrating and disappointing, especially since all I wanted was an easy booking process for my trip.

I'm not impressed with the service provided by eDestinos, and I wouldn't recommend using this company. I paid extra for a flexi service, thinking that I would have more options to cancel or change my flight if necessary. However, it turns out that the company is quite deceptive in its wording, and they don't communicate things clearly. This has resulted in me feeling frustrated and disappointed with my experience.

The flexi service supposedly means that eDestinos can modify your ticket date without charging you extra. However, it doesn't allow for cancellations, which was a major letdown for me. Even worse, the company has made it difficult for me to deal with my issues and has shown a lack of concern for resolving my problem. I sent an email on Sunday, but received no response. When I contacted the company again on Monday, I got an unhelpful response on Tuesday. Waiting for someone to answer the phone takes at least 30 minutes, which is just another way that they like to waste your time and money.

I had a lot of trouble getting answers to my questions, and felt like eDestinos was making things confusing on purpose. When I contacted them about the possibility of getting a refund, they simply sent an email saying that I couldn't get one, without any explanation as to why. When I called to follow up and get more information, I was told that I had a flexi service, not a flexi ticket. This made me wonder what service I paid for.

With each step of the process, I felt more frustrated and annoyed with eDestinos. The responses I received didn't show any empathy or concern for my situation. The issue still isn't resolved, and I'm not getting any offers of help or solutions. Instead, I feel like I've been left to deal with the situation on my own. It's been five days, and I still haven't had my issue resolved. I expected eDestinos to provide me with a service, but it feels more like they've taken my money and run off with it.

Overall, I'm extremely dissatisfied with eDestinos and would not recommend using this company. The service is terrible, and there are better options available if you need to book a flight or make changes to an existing reservation. Save yourself the time and frustration and choose another company.

eDestinos is a website where you can book flights and other travel arrangements. Unfortunately, they have a false cancelation insurance that doesn't really protect you when things go wrong. It's really a shame because when you're traveling, things don't always go as planned. You need to know that if something goes wrong and you need to change your flight, you'll be able to do so without losing all your money.

But with eDestinos, if something does go wrong, they offer you a "change fee" that costs way more than just buying a new flight outright. That's just ridiculous. It seems like they're just trying to take your money and not really provide any real service or value. It's really disappointing and frustrating.

Their service is just plain horrible and their business model is terrible. I wouldn't recommend using eDestinos at all. They've really let me down and I don't think I'd trust them again. I'd advise you to avoid them at all costs. There are plenty of other websites where you can book travel arrangements, so don't waste your time and money on eDestinos.

So, I had an experience with eDestinos and let me tell you, it was not a good one. I booked a trip with them but unfortunately, I had to cancel it and request a refund. That was almost a year ago and I am still waiting for my money back. Crazy, right?

The worst part of it all is that I receive automated messages from them, with no real solution in sight. It's like talking to a robot or something, there is no human touch at all. It seems like there is no way to contact the company directly. I mean, why have a customer service if it doesn't help you?

I know that I am not alone in this situation. Several people have had similar problems with eDestinos. It's not fair that we have to go through this hassle and wait for so long to get our money back. Something needs to be done.

We need to unite and engage in a group action to ensure that we get some justice. It's not right for any company to play with our money like this. We have to work together to avoid others falling into the same trap.

Overall, eDestinos has been a huge disappointment and I wouldn't recommend them to anyone. It's frustrating when you put your trust in a company and they let you down like this. Let's hope that justice will be served and we all can finally move on from this bad experience.

I tried to purchase a ticket using eDestinos, but unfortunately ended up cancelling my reservation. I'm currently trying to request a refund, but I'm having a hard time reaching an agent who can assist me.

eDestinos asked me to fill out a form to submit my PVQ, which was a bit confusing for me to understand. Unfortunately, I never received a response after submitting the form.

Overall, I'm not very happy with my experience with this website. If you're planning on booking a trip, I suggest you look elsewhere and avoid the hassle I went through.