Lastman's Bad Boy review: Need exchange of used product shipped to me

I purchased a dishwasher online October 19, 2020. Order # [protected]. it got shipped November 3rd, the next day I opened the box to find the packaging seemed out of place. I moved the dishwasher to the kitchen and found water coming out of the dishwasher. I tried reaching out to the store. on hold for over 2 hours and got disconnected. I tried this for 4 days no answer. I emailed delivery, no response. I called again and finally someone from their delivery called me back on Nov 16th. Asking why I did not call earlier and I explained that it was a used dishwasher and a supply hose was missing. I did not try to install because I am not accepting a used dishwasher with missing parts. I paid $507.37 CAD (frigidairE 24 inch built in dishwasher in stainless steel FFCD2413US - SKU 114956) and it is an inconvenience for me to have this lying around in the corner of my kitchen. I need a full exchange ASAP. they have no customer service nor regards.