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Laptop Battery Express Customer Service Phone, Email, Contacts

Laptop Battery Express
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Laptop Battery Express Complaints 5

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8:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Laptop Battery Express Customer Service

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Claimed loss: $100

Desired outcome: Refund

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8:28 am EDT

Laptop Battery Express Brought a battery for dell

First they sent a wrong laptop battery that doesn't work well then I call and email got replacement got the replacement but then it only work for feb 5 - April 17 these battery they sent don't last 300-500 charges I even notice the battery be draining so quick like when at 70% it suddenly drop to 5% I don't really know what to do these battery they sent me really don't last that long

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8:30 am EDT

Laptop Battery Express Poor service

I had a hard time with Laptopbatteryexpress and they gave me nothing but trouble. I bought a laptop battery from them and the one I received was incorrect and I had to send it back at my own expense. They said I'll get a replacement but when they received the battery back they contacted me and said that they did not have the correct one in stock!
They gave me a refund, but they did not refund the money I paid for return shipping. They tried to fix their mistake, but that doesn't change the fact that these guys have incredibly poor service. Do not buy from them!

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Is Laptop Battery Express Legit?

Laptop Battery Express earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Laptop Battery Express to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Laptop Battery Express is known for their high standards and safety. If you're thinking about dealing with Laptop Battery Express, it's wise to check how they handle complaints.

We found clear and detailed contact information for Laptop Battery Express. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Laptop Battery Express's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Laptopbatteryexpress.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Laptopbatteryexpress.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a laptopbatteryexpress.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Laptop Battery Express as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Laptop Battery Express have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Laptopbatteryexpress.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Laptopbatteryexpress.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The laptopbatteryexpress.com may offer a niche product or service that is only of interest to a smaller audience.
  • Laptop Battery Express protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Laptop Battery Express. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
R
4:08 pm EDT

Laptop Battery Express The battery didn't work, but seller refused to pay for return postage

Don’t believe to the reps from the company www.laptopbatteryexpress.com. I have ordered laptop battery from them, but it was defective or something. It didn’t work properly and I returned it back to the seller. The seller was wry and promised me money back, but after he received the battery, he refused to pay for the return shipping. I wasted another sum and still have no idea what the seller would decide about my defective battery.

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6:30 am EST

Laptop Battery Express I haven't received my order

I ordered battery for my laptop from the website www.laptopbatteryexpress.com. On the next day, I got email from the rep, and he told me that such battery was already sold out. He advised me to buy another battery, which was similar, as well as the seller provided discount. After that the seller provided confirmation info and the tracking number, which turned out to be fake. And after 4 weeks I still haven’t received my order. Please leave comments about your experience with this seller.

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Overview of Laptop Battery Express complaint handling

Laptop Battery Express reviews first appeared on Complaints Board on Nov 27, 2014. The latest review Customer Service was posted on Dec 15, 2023. Laptop Battery Express has an average consumer rating of 1 stars from 5 reviews. Laptop Battery Express has resolved 0 complaints.
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  1. Laptop Battery Express Contacts

  2. Laptop Battery Express phone numbers
    +1 (866) 514-2590
    +1 (866) 514-2590
    Click up if you have successfully reached Laptop Battery Express by calling +1 (866) 514-2590 phone number 0 0 users reported that they have successfully reached Laptop Battery Express by calling +1 (866) 514-2590 phone number Click down if you have unsuccessfully reached Laptop Battery Express by calling +1 (866) 514-2590 phone number 0 0 users reported that they have UNsuccessfully reached Laptop Battery Express by calling +1 (866) 514-2590 phone number
    +1 (440) 458-6547
    +1 (440) 458-6547
    Click up if you have successfully reached Laptop Battery Express by calling +1 (440) 458-6547 phone number 0 0 users reported that they have successfully reached Laptop Battery Express by calling +1 (440) 458-6547 phone number Click down if you have unsuccessfully reached Laptop Battery Express by calling +1 (440) 458-6547 phone number 0 0 users reported that they have UNsuccessfully reached Laptop Battery Express by calling +1 (440) 458-6547 phone number
  3. Laptop Battery Express emails
  4. Laptop Battery Express address
    529 Main Street , Box 103, Grafton, Ohio, 44044, United States
  5. Laptop Battery Express social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Laptop Battery Express Category
Laptop Battery Express is ranked 7 among 22 companies in the Laptops / Notebooks category

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