CB Lamps and Lighting Lamps Plus Complaints #2-21

Lamps Plus review: Desk lamp

100@4608!# of Chevy Chase, US

Jun 01, 2021 4:52 pm UTC

I ordered a desk lamp from Lamps Plus in March of 2021. FedEx reported the lamp as delivered, but it was not at my door on that day. It was likely delivered to the wrong address, which is a common occurrence in my neighborhood. I asked Lamps Plus for a replacement; after six weeks of thinking about it, they rejected my request. So now I have no lamp and a charge for $160. This is unacceptable.

Desired outcome: Send a replacement lamp.

Keywords:

address charge delivered desk lamp door fedex neighborhood replacement request

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+1 (800) 782-1967

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+1 (877) 704-2425

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+1 (818) 886-5267

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800-304-8120

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Lamps Plus emails

customerservice@lampsplus.com

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pr@lampsplus.com

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communication

community@lampsplus.com

91%
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Lamps Plus address

20250 Plummer Street, Chatsworth, California, 91311, United States

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