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CB Wellness and Spa Lamelle
Lamelle
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Lamelle
Reviews ComplaintsContacts
Alternatives Recent comments Working hours Overview Category
Lamelle Profile

Lamelle

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3.0 2 Complaints
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Reviews ComplaintsContacts

Lamelle Complaints 2

How responsive is Lamelle's customer service?

1 Resolved
1 Unresolved

Total complaints: 2

Resolved complaints: 1 (50%)

Unresolved complaints: 1 (50%)

Somewhere halfway 🌗
Lamelle definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information Lamelle needed to resolve them.
How is Lamelle’s rated by skincare enthusiasts?

Lamelle’s earns a 3.0-star rating from 0 reviews and 2 complaints, showing that the majority of skincare enthusiasts are somewhat satisfied with their products.

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Keywords

beauty clinic doctor s consultation duty lamelle mela-t peel laser treatment peel treatments pigmentation marks recover skin care range skin problems certificates client preference products rep salon service supply treated
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ComplaintsBoard
J
10:32 am EDT

Lamelle Poor service from Lamelle Rep

I have recently opened my salon in Randpark Ridge, and I have had nothing but poor service from their one rep. Ive waited a year to receive my certificates from her, and have still not received them, and I have been using their products for over a year, and have now been told that apparently they cannot supply my salon, because another salon in the area gets preference. I think this is utter rubbish. I am a client just like everyone else, and should be treated accordingly. I am disgusted!

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Ari Lopez
US
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Mar 19, 2022 2:07 pm EDT

Did the laser removed the pigmentation in one session?

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1:47 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Lamelle Expensive treatements does not work

I went to Skin Renewal Clinic in Parkhurst and after a doctor’s consultation, was advised to get a Lamelle Mela-T Peel in order to get rid of the pigmentation marks on my face. I was advised to also buy the whole Lamelle skin care range at a cost of R1, 800 and use it for at least 2 weeks before the peel. I was assured that one peel will lighten the...

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Overview of Lamelle complaint handling

Lamelle reviews first appeared on Complaints Board on Oct 29, 2009. The latest review Poor service from Lamelle Rep was posted on Aug 7, 2015. The latest complaint Expensive treatements does not work was resolved on Oct 29, 2009. Lamelle has an average consumer rating of 3 stars from 2 reviews. Lamelle has resolved 1 complaints.
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Lamelle Category
Lamelle is ranked 23 among 66 companies in the Wellness and Spa category
#21 Stage Hands Massage Therapy Stage Hands Massage Therapy #22 IV Hydreight IV Hydreight #23 Lamelle Lamelle #24 Live The Process Live The Process #25 Blue Water Spa Blue Water Spa

Recent comments about Lamelle company

Poor service from Lamelle Rep
1
Did the laser removed the pigmentation in one session?
 Expensive treatements does not work
12
It is so sad to hear that you had such a bad experience, we as a...
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What are Lamelle working hours?

Mon 8:00 am - 6:00 pm Tue 8:00 am - 6:00 pm Wed 8:00 am - 6:00 pm Thu 8:00 am - 6:00 pm Fri 8:00 am - 6:00 pm Sat 9:00 am - 4:00 pm Sun Closed