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Lakme India review: Rude behaviour of franchise owner

S
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6:52 am EST
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Insta sheen facial of lakme did not yield required result I have been customer in this salon for past 3 years. When I tried to discuss with owner about the lack of proper result in the facial then he passed comment that I can't measure output on your face.This is the comment that a franchisee owner passed on a lady customer. His pedicure station is frequented by male staff and despite repeated requests he has not put may curtains or stopped entry of male staff.The owner is so rude that we are unable to understand how a reputed brand like lakme has hired him and where an old customer should go for any solution regarding lack of performance in service

Aug 26, 2020 3:14 am EDT
Lakme India customer support contacts
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PO Box № 1470, Mumbai, 400099, IN

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Dear Sam,

Thank you for reaching out to us.

To help us assist you further regarding Lamke Salon, we request you to contact us on 1800-123-1952 or email at care.llpl@unilever.com.

Our advisors will be happy to assist you.

Your Sincerely,

Pooja Sarkar
Levercare Expert
Hindustan Unilever Limited
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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