The complaint has been investigated and
resolved to the customer's satisfaction


I made an order from a Chinese website, recently, and although they have my money, which was collected via Western Union, they have not contacted me since. I have sent several emails to them and tried to contact them on AIM and Skype, as they can apparently be reached on both in accordance with what their website says, but I've had no luck. I don't know where to go with this... it's difficult because it's a company in China! If anyone has advice or contacts, I would be appreciative.


  • Ll
    llhughes41 Feb 10, 2012

    If Paypal isn't accepting payments for them, then that should tell you something. Paypal has to get your money back and if they continously have to do this with a company, then its because they aren't reputable. Get a clue! Don't send them your debit/credit card info as some has suggested, because even tho the bank will get your money back, those in China are making money anyway!

    0 Votes
  • Sh
    shoppingfromtheUSA Feb 13, 2011

    I used many times in the past and never had a problem - in fact, shipments arrived within 7-9 days. However, since they lost their affiliation with paypal, I tried to order one more time. This time I paid by western union. It has been almost 4 weeks and I do not have my merchandise nor will they answer any of my emails! Something happened and it's a shame! Well...they have my money and I've got nothing! :(

    0 Votes
  • Bu
    Burned by Jan 22, 2011

    FRAUD. I sent the same company 250.00 via Western Union (Paypal no longer accepts payments for them) and I got BURNED! DO NOT USE THEM!!!

    0 Votes
  • Ga
    Gascon13 Apr 21, 2010

    I bought a coach purse from this website...using my debit card. They sent me a tracking number and order number as sson as my payment was processed. Have not had any complaints. My suggestion would be to NEVER sent western union! Always use a debit/credit card...that way if you do NOT get your can always get your money back, by contacting your bank! Sorry this happened to you. Please do not be discouraged from your experience...

    0 Votes
  • Ni
    Nickythy-1981 Nov 01, 2009

    Use paypal next time.
    i buy stuff many times at
    and happy every time.

    0 Votes
  • Ju
    Just3nuff Sep 11, 2009

    Exact same thing happened to me on sent them 69.99 on pay pal never heard from them again damn scammers. Company was also located in China

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.