CB Apparel Lacoste Operations Complaints #42-61

Lacoste Operations Reviews and Complaints

Lacoste Operations review: Fake, liars, worst customer service ( 8 comments)

david of Chicago, US

Aug 13, 2008 8:17 pm UTC

They are fake and liars. I bought a lacoste pink polo shirt. And it was fake. It said it was a real lacoste. But I found out that its fake. Even if I ask for refund, it would take forever to get my money back.
Dont try to purchase anything in their site. Theres no way to contact them with their only unreliable email contact.

8 comments

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momofone

Markham, CA

1 comments

momofone of Markham, CA

Apr 13, 2009 1:11 pm UTC

I agree with you. I bought a pair of shoes for my husband. He wore them once and the soles ripped right off from under the shoe!
I contacted them three times and no one returned my e-mails! Thier quality sucks as does their customer service.

Janie Iwanec

Sydney, AU

3 comments

Janie Iwanec of Sydney, AU

Jun 18, 2009 10:10 pm UTC

I am from Australia. In August 2008 I purchased a pair of Lacoste sunglasses in a NY department store. They arm completely broke away from the body of the sunglasses this morining. How can I contact someone to have these repaired/replaced.

In Australia, my only option at this stage is to email to the address below - they do not take phone calls!

returns@truealliance.com.au

I hope you can assist me.

Janie Iwanec

Sydney, AU

3 comments

Janie Iwanec of Sydney, AU

Jun 18, 2009 10:13 pm UTC

In August 2008 I purchased a pair of Lacoste sunglasses from a New York department store. This morining the arm broke completely off from the body of the sunglasses.

The Lacoste store in Sydney directed me to a telephone number but the receptionist told me the after sales people do not take phone calls! only emails or fax

returns@truealliance.com.au

I hope you can help

Janie Iwanec

Sydney, AU

3 comments

Janie Iwanec of Sydney, AU

Jun 18, 2009 10:14 pm UTC

well that is not very comforting.

miss sunita

1 comments

miss sunita of IN

Jan 24, 2011 5:13 pm UTC

hi,
good morning sir this sunita from kerela i had gone to inorbit mall hyderabad i had met with one of your staff Mr anil who had ask me to come to trail room i request the company owner to take serious action for this and my bill no is 50154 i also complain to many guyz like store manager and all by this we will never come to your shop next time...waiting for your reply sunita

Nayer Al-Alawy

1 comments

Nayer Al-Alawy of EG

Apr 27, 2019 8:13 pm UTC

Be acquainted that the 2 shoeses I bought at the same time last January from CFC branch started to tore.
How come that I payed EGP 4K for such quality?!
Waiting for your prompt response
Thanx.
Note. Your brand name erased from the second time I wore the shoes( you will notice it below). I think it not original.

Lacoste Operations - Fake, liars, worst customer service - Photo 1 - comment #2034273

Lacoste Operations - Fake, liars, worst customer service - Photo 2 - comment #2034273

Lacoste Operations - Fake, liars, worst customer service - Photo 3 - comment #2034273

Lacoste Operations - Fake, liars, worst customer service - Photo 4 - comment #2034273

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Lyndon114

1 comments

Lyndon114 of GB

Jul 31, 2019 10:52 am UTC

Please find attached pictures of your product green sliders bought as a gift worn once this could be a QC issue please advice by return.

Thank you

One very disgruntled customer

My email address in donnalynch25@yahoo.com

My holidays is the 15th august so i would hope you can get this sorted before hand.

Lacoste Operations - Fake, liars, worst customer service - Photo 1 - comment #2064693

Lacoste Operations - Fake, liars, worst customer service - Photo 2 - comment #2064693

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Davebucks

1 comments

Davebucks of GB

Aug 17, 2019 7:11 pm UTC

I bought these trainers from lacoste bull ring Birmingham wore them maybe for 1 month today they fell apart and the other shoe is starting to. Am not happy at the price i paid would expect them to last longer than a £10 pair from primark. I have sent photographs

Lacoste Operations - Fake, liars, worst customer service - Photo 1 - comment #2070463

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Lacoste Operations Contacts

Lacoste Operations phone numbers

1800 522 678

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Australia

+33 246 948 009

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France

+1 (800) 452-2678

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United States

+1 (855) 262-4999

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Canada

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United States

+43 136 0277 4580

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Austria

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Belgium

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Germany

+39 238 594 058

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Italy

+31 207 219 400

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Netherlands

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Spain

+41 315 478 003

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India

+81 120 370 202

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South Korea

+971 800 522 6783

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UAE

More phone numbers

Lacoste Operations emails

info@lacoste.com

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Support

Lacoste Operations address

23-25, rue de Provence, Paris, 75009, France

Lacoste Operations social media
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Jun 04, 2026
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