Kurt Hilmerson Photography — Poor customer service, follow through
My husband and I were married on June 10, 2007 We selected Kurt Hilmerson Photography as our wedding photographer based upon the outstanding work he showed us in our first meeting.
A little over nine months after being married, we received our large wedding album. As part of our package we were supposed to get a DVD slide show, all of the high res images from our photo album, and all of the images from our wedding day. It is now 16 months after our wedding date and we have not see it.
For the past two and a half months I've tried contacting Kurt by telephone, email, and over his website (www.hilmersonphotography.com) numerous times to no avail. He will not respond to emails and he's avoiding my telephone calls and will not return voice mails.
All I want is my DVD slides who and all of the images we had agreed to. I have paid him in full and he has literally not given my money's worth.
If you are thinking about using Kurt Hilmerson, as your wedding photographer, I would seriously think twice about it. Once he gets your money from you, he doesn't follow through with customer service as any professional should.