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Kris D.

Kris D. replacement parts for hampton bay umbrella #yjaf052 ( 1 comment)

K
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9:02 am EDT
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I purchased a Hampton Bay Umbrella Model #YJAF052 last July. Yesterday, wind of 10 mph broke one of the ribs. I called Hampton Bay and they don't offer replacement ribs. The only thing that they can do for me is to order me a new umbrella top $120.00 and charge me another $80.00 for shipping to ship the top to Michigan. I will never purchase another Hampton Bay product again. This is very poor service.

Country of complaint: United States

Address: Lapeer, Michigan

ZIP: 48446

Website: hamptonbay.com

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Stan Marantz
US
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May 15, 2022 1:08 pm EDT

It's sad that an umbrella that cost so much you can't order parts for.