CB Cryptocurrency ComputerShare Complaints #2-21

ComputerShare review: Absolutely horrible customer support

Dianne Weisselberg of US

Aug 11, 2026 12:57 am UTC

Verified customer

Featured review

Absolutely horrible customer support experiences. I have been trying for months to transfer stocks from a deceased shareholder to a trust established by their estate.
Every time I think I have given them all the information they need, they tell me there's a problem, and I need to call them.
Calling them includes long wait times; an AI system that tries to keep sending me to their website (which does not have what I need); and CSRs who either tell me something different every time I call, or who don't record the information I provide into their system.
Then the whole thing starts all over again with them telling me they don't have what they need, and to call them.

The only good thing to come out of this is that I am 100% clear that I don't want to ever have to deal with this company again. Once the title transfers are finally completed, the stocks will all be sold so I never, ever have to deal with ComputerShare again.

(FWIW, my sister also found them completely incompetent 2 years ago when she was trying to change her stocks from a custodial minor account to an individual account.)

0 comments

Add a comment

ComputerShare - Seems like a scam 103

Resolved

ComputerShare - Holding of share sales proceeds 8

ComputerShare - Stole my stocks! 7

Resolved

ComputerShare - Horrible experience 2

Resolved

ComputerShare - Stole money

Resolved

ComputerShare - Missing money

ComputerShare - Direct distribution at a cost of $0.00 1

ComputerShare - Selling of restricted shares from employee share plan

ComputerShare - Computershare

ComputerShare - Cannot transfer or sell shares

View all ComputerShare reviews and complaints

ComputerShare Contacts

ComputerShare phone numbers

+1 (800) 425-4034

Click up if you have successfully reached ComputerShare by calling +1 (800) 425-4034 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +1 (800) 425-4034 phone number Click down if you have unsuccessfully reached ComputerShare by calling +1 (800) 425-4034 phone number 3 3 users reported that they have UNsuccessfully reached ComputerShare by calling +1 (800) 425-4034 phone number

India

+61 394 155 000

Click up if you have successfully reached ComputerShare by calling +61 394 155 000 phone number 5 5 users reported that they have successfully reached ComputerShare by calling +61 394 155 000 phone number Click down if you have unsuccessfully reached ComputerShare by calling +61 394 155 000 phone number 2 2 users reported that they have UNsuccessfully reached ComputerShare by calling +61 394 155 000 phone number

43%
Confidence score

Australia, Head Office

+64 94 888 700

Click up if you have successfully reached ComputerShare by calling +64 94 888 700 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +64 94 888 700 phone number Click down if you have unsuccessfully reached ComputerShare by calling +64 94 888 700 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +64 94 888 700 phone number

New Zealand

+1 (212) 805-7100

Click up if you have successfully reached ComputerShare by calling +1 (212) 805-7100 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +1 (212) 805-7100 phone number Click down if you have unsuccessfully reached ComputerShare by calling +1 (212) 805-7100 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +1 (212) 805-7100 phone number

United States, New York

+1 (416) 263-9200

Click up if you have successfully reached ComputerShare by calling +1 (416) 263-9200 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +1 (416) 263-9200 phone number Click down if you have unsuccessfully reached ComputerShare by calling +1 (416) 263-9200 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +1 (416) 263-9200 phone number

Canada, Toronto

+44 370 703 0300

Click up if you have successfully reached ComputerShare by calling +44 370 703 0300 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +44 370 703 0300 phone number Click down if you have unsuccessfully reached ComputerShare by calling +44 370 703 0300 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +44 370 703 0300 phone number

United Kingdom, London

+45 45 460 999

Click up if you have successfully reached ComputerShare by calling +45 45 460 999 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +45 45 460 999 phone number Click down if you have unsuccessfully reached ComputerShare by calling +45 45 460 999 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +45 45 460 999 phone number

Denmark

+49 89 309 030

Click up if you have successfully reached ComputerShare by calling +49 89 309 030 phone number 1 1 users reported that they have successfully reached ComputerShare by calling +49 89 309 030 phone number Click down if you have unsuccessfully reached ComputerShare by calling +49 89 309 030 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +49 89 309 030 phone number

100%
Confidence score

Germany, Munich

+353 12 163 100

Click up if you have successfully reached ComputerShare by calling +353 12 163 100 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +353 12 163 100 phone number Click down if you have unsuccessfully reached ComputerShare by calling +353 12 163 100 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +353 12 163 100 phone number

Ireland, Dublin

+39 645 417 401

Click up if you have successfully reached ComputerShare by calling +39 645 417 401 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +39 645 417 401 phone number Click down if you have unsuccessfully reached ComputerShare by calling +39 645 417 401 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +39 645 417 401 phone number

Italy, Rome

+31 102 298 488

Click up if you have successfully reached ComputerShare by calling +31 102 298 488 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +31 102 298 488 phone number Click down if you have unsuccessfully reached ComputerShare by calling +31 102 298 488 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +31 102 298 488 phone number

Netherlands

+34 917 010 950

Click up if you have successfully reached ComputerShare by calling +34 917 010 950 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +34 917 010 950 phone number Click down if you have unsuccessfully reached ComputerShare by calling +34 917 010 950 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +34 917 010 950 phone number

Spain

+46 858 804 200

Click up if you have successfully reached ComputerShare by calling +46 858 804 200 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +46 858 804 200 phone number Click down if you have unsuccessfully reached ComputerShare by calling +46 858 804 200 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +46 858 804 200 phone number

Sweden

+41 622 057 700

Click up if you have successfully reached ComputerShare by calling +41 622 057 700 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +41 622 057 700 phone number Click down if you have unsuccessfully reached ComputerShare by calling +41 622 057 700 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +41 622 057 700 phone number

Switzerland

+86 105 673 3200

Click up if you have successfully reached ComputerShare by calling +86 105 673 3200 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +86 105 673 3200 phone number Click down if you have unsuccessfully reached ComputerShare by calling +86 105 673 3200 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +86 105 673 3200 phone number

China, Beijing

+86 216 043 3672

Click up if you have successfully reached ComputerShare by calling +86 216 043 3672 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +86 216 043 3672 phone number Click down if you have unsuccessfully reached ComputerShare by calling +86 216 043 3672 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +86 216 043 3672 phone number

China, Shanghai

+852 28 628 555

Click up if you have successfully reached ComputerShare by calling +852 28 628 555 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +852 28 628 555 phone number Click down if you have unsuccessfully reached ComputerShare by calling +852 28 628 555 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +852 28 628 555 phone number

Hong Kong

+27 113 705 000

Click up if you have successfully reached ComputerShare by calling +27 113 705 000 phone number 0 0 users reported that they have successfully reached ComputerShare by calling +27 113 705 000 phone number Click down if you have unsuccessfully reached ComputerShare by calling +27 113 705 000 phone number 0 0 users reported that they have UNsuccessfully reached ComputerShare by calling +27 113 705 000 phone number

South Africa

More phone numbers

ComputerShare emails

web.queries@computershare.com

100%
Confidence score: 100%

Support

john.hankinson@computershare.com

94%
Confidence score: 94%

ComputerShare address

Yarra Falls, 452 Johnston Street, Abbotsford, Victoria, 3067, Australia

ComputerShare social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 29, 2026
View all ComputerShare contacts