The complaint has been investigated and
resolved to the customer's satisfactionResolved Kings of Siam — Unhealthy severely underweight kitten
resolved to the customer's satisfaction
I bought a Balinese kitten from this Cattery. When i got to the Cattery to pick up my kitten i was accosted by two huge dogs who were dripping wet from being in a lake or pond in the backyard. I was covered in dog slobber, not to mention kind of freaked out by the dogs. They did not remember i was coming. I could hear cats crying in the basement area. I was not allowed to see my cats parents. I was not allowed to see where the cats were kept. I suspected they were cages because they were crying in an open area. The smell in the Cattery was overwhelming and discusting. I could not believe people can live like that. I felt bad for the children living there. I could not wait to get my kitten out of there. My kitten was severely underweight and starved. The kitten had ear mites and a rash on his chin. It took a good week or two just to bring him back up to a healthy weight. It took me 8 or 9 weeks to get his chin rash and ear mites under control. I am still giving him medications for the ear mites after 9 weeks.
When i contacted the Cattery to tell them he had mites they told me they would reimburse me for the cost of the revolution i bought. They said they do not believe he has ear mites. They have no mites in their Cattery. I don't agree with that. My cat does not go outside and he was never around any other animals since i got him and the black debris that mites leave behind were in his ears since i got him. I have a picture that shows the debris i took the day after i got him. The $100.00 does not take care of the all the stress and difficulty i've went through trying to get this kitten back to health. When you've paid $1200.00 for a kitten they should not come home with you this sick and cause a person this much stress. There are several other kittens i know who have been treated from that Cattery who were diagnosed with Giardia bacteria. They were also underweight. I would never recommend this Cattery to anyone.
THIS HAS BEEN RESOLVED. I would like to also add that I have no documentation proving that my cat was malnourished. I came to that conclusion from the way he felt when I held him and picked him up. It was only my personal opinion. As for the ear mites my vet gave me two different types of medication to resolve the ear mites but there was never a swab taken for the mites. Everything written in this complaint/review is my personal opinion of what happened to me.