Kiddies Corner: Reviews, Complaints, Customer Claims

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disappointed invoice number messages parts rc helicopter replacement solution stocks store location technical issues

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MeMyself of LK

Dec 30, 2016 12:47 am EST

Verified customer

Kiddies Corner Customer service

Exactly on 13th April 2012, I purchased a RC Helicopter from them. After few weeks of use, it suddenly started to have technical issues. So on the 6th of August 2012, I returned it so get it fixed. They told that they will get everything done very soon. Weeks passed, I contacted them, they told to wait a bit more. Later when the year is almost over, I contacted them again. They told that they have moved their store location, so they can't get any parts or a replacement until they get their stocks stabilized. Later I contacted, but still the same excuse. 13th of December 2016 I contacted them again. One of their representatives told that they are sorry for the inconvenience and asked me for my invoice number. So as request, the next day (14th of December) I gave it. I was asked for my number and got a call saying that their old stocks are not available anymore, and that they will be getting new stocks for Christmas, so they will give me a new one instead. At that moment I thanked them for giving me a solution, and I thought that this issue is finally solved. From time to time, I tried to contact them and see whether their received the new stocks, but I was left with no answer. Today I contacted them again, but still no answer at all. They are ignoring my messages. As all of them are "seen", not never was replied. At this moment I'm really disappointed. I was always trying to be fair and nice, but I think that's what made them not care. I guess this is going to keep happening and that they just want me to give up. Never expected this!

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Proof!

This is the last reply I got from them. Still nothing! No resolution at all! They don't even reply, even though it shows that they have "seen" the message.

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Is Kiddies Corner legit?

Kiddies Corner earns 77% level of Trustworthiness

SAFETY SUGGESTION: ComplaintsBoard has evaluated Kiddies Corner and determined that it has an excellent credibility, highly trustworthy level of trust, with a legitimacy rating that is more or less around 77%.

We found clear and detailed contact information for Kiddies Corner. The company provides a physical address, 3 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Our scan shows Kiddies Corner website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

However ComplaintsBoard has detected that:

Kiddies Corner's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
There was some difficulty in evaluating or examining the information or data present on the kiddiescornerlk.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
The website belonging to Kiddies Corner has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Our verdict: Kiddies Corner is safe to work with, and you can proceed with confidence when using their website. However, their 0% Resolve Complaints rating is concerning. We recommend approaching their services with caution and reading reviews before making a decision.