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Home not complete, won't fulfill warranty
Home not complete, won't fulfill warranty. They fired "certified dream builders" and we're left with an incomplete home. Kent agreed this was unacceptable and said they'd fix it by sending their own contractor, scheduled for early December. Then they cancelled the day before because they won't accept responsibility to finish the job or uphold their warranty. Customers told to sign document saying unfinished work is their responsibility. Homeowners didn't agree and asked for resolution as they shouldn't be held accountable for unfinished work. Kent refused contact since. Prior to this, numerous incidents were brought to Kent's attention given their contractor's incompetence. As a result, dream builders were fired. Unfortunately, homeowners are left with the work as no one will accept responsibility. Homeowners paid for a fully completed home. Given Kent's size, finishing the job their dream builders couldn't is beyond comprehension. Instead, they try to wipe their hands clean by ignoring their customers. Numerous letters and emails upon request. Deficiencies list can also be forwarded. Pls help us get what we were promised and paid for so we can move on from this terrible experience.
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Kent Homes complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is Kent Homes Legit?
Kent Homes earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Kent Homes. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Kenthomes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Kenthomes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Kenthomes.com you are considering visiting, which is associated with Kent Homes, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Kenthomes.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
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- Kenthomes.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The kenthomes.com may offer a niche product or service that is only of interest to a smaller audience.
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