Home Travel & Vacations Kampgrounds Of America [KOA] False advertising on amenities... We paid for a "private site"

Kampgrounds Of America [KOA]  -  False advertising on amenities... We paid for a "private site"

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5:02 pm
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We reserved a campsite at a campground in Ozark Alabama by KOA it advertised on the internet and in their pamphlet that we would have access to a pool a dog park and a fishing pond however when we got here we are not even being placed inside of the KOA campground we were placed on the front lawn by the office in front of the bathroom and we are not allowed to go in the pool and we are not allowed access to the supposed dog park and fishing pond because we're not inside the campground and we're not allowed inside the campground because we're not permanent residents so we are being discriminated against and lied to about the amenities here this is the second KOA campground in the last week that has discriminated against us because we are in a tent between Florida and Alabama.. I feel I should be transferred to another KOA facility where I am allowed to use all amenities that are advertised and offered to other people renting the same sites here and or I want my entire bill reimbursed for my KOA rewards and my stay here this time my name is Karen Roth my phone number is [protected] I am extremely unhappy and will spread the word in every state we go to how awful KOA is because they already got a business huh

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91 complaints
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Kampgrounds Of America [KOA] contacts

(added by reviewer)
547 Garden Ave., Montana United States