Was promised 3 free months for switching from another gym, never happened, was charged right away, told the person at the counter, they said they would fix it, the next month, got charged again. Called the [protected] # to be refunded, spoke with Sherie -ext522 employee # 2218; Layton, UT-- she did not offer customer service, and even told me quote, "well you can write whatever you want online, we already have bad things on there." The employee's do not care that their service is terrible. Also spoke to her supervisor Gina ext:2265--supervisor, who actually hung up on me, after she failed to solve my problem. In the process of sending a presidential complaint to: National Fitness
PO Box 497
Layton, UT 84041
My credit card was falsely charged 2 times after notifying the gym of the error and them not fixing it, and telling me they will.
You get what you pay for people, do not use this gym.
Still waiting for a call back from a manager, because, they do not let you speak to managers directly, her name is Stacy and her ext# is 593.
Could not agree more, and I even got 4 other people to sign up, they are all going to cancel as well. You get what you pay for.
Was promised 3 free months for switching from another gym, never happened, was charged right away, told the person at the counter, they said they would fix it, the next month, got charged again. Called the [protected] # to be refunded, spoke with Sherie -ext522 employee # 2218; Layton, UT-- she did not offer customer service, and even told me quote, "well you can write whatever you want online, we already have bad things on there." The employee's do not care that their service is terrible. Also spoke to her supervisor Gina ext:2265--supervisor, who actually hung up on me, after she failed to solve my problem. In the process of sending a presidential complaint to: National Fitness
PO Box 497
Layton, UT 84041
My credit card was falsely charged 2 times after notifying the gym of the error and them not fixing it, and telling me they will.
You get what you pay for people, do not use this gym.
Still waiting for a call back from a manager, because, they do not let you speak to managers directly, her name is Stacy and her ext# is 593.
1 comments
Thanks for the warning. I received a mailer from Just Fitness 4U and planned to take advantage of their "special offer". However, after reading all the complaints about this gym, I have decided not to join. Thanks again for helping me (and others) avoid making an expensive mistake.