Just Brakes reviews & complaints 1
View all 56 complaintsJust Brakes - scam / intentional damage
The store in Pinellas park tried to scam me on a brake job, until I caught them. They intentionally damaged the sensors on my car after I refused the estimate of the work they claim needed to be done. The rotors didnt need replacing, and the sensors did work until, I asked for them to return my vehicle. They claimed I needed more than $500 worth of parts and labor when I only needed pads. I had to replace the sensors they broke. I called customer service and when I was tranfered to someone named Dean, he was rude, said I had to prove everything with the old parts, which I have, and then hung up the phone. I intend to file charges against the store the manager there, and the company for intent to harm and criminal negligence for their deliberate damage on my car.
The complaint has been investigated and resolved to the customer's satisfaction.
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