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jewelrybund.com review: I got damaged jewellery and communication stopped 2

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Author of the review
6:04 am EDT
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I ordered ring and bracelet from the website www.jewelrybund.com. I paid for the courier delivery and received the package very quickly, but when I opened small boxes it turned out that all stuff was damaged. I communicated with the rep before, it was good and prompt replies, but after I got damaged items, the communication stopped. Please, post your comments and share your views about this company.

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2 comments
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J
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JewelryBund
, CN
Oct 25, 2014 6:11 am EDT

Could you please let us know your order number and names? It is doubtful that everything is broken, unless you are abusing there. You can send us a email or site message if it is the case, we will take care it for you. Please note we always have email and livechat on our site to help you with any issues. Thanks

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Nilson Reeta
Orange, US
Oct 25, 2014 5:42 am EDT

I bought from them as well and everything goes well. All the jewelry come in in a good condition! They offered very professional customer service with very quick response to my emails. If you have issues, you can always contact them for solutions.