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CB Websites Review of Jema-American, Inc.
Jema-American, Inc.

Jema-American, Inc. review: 3rd party app password generator

C
Author of the review
1:35 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Please fix the 3rd Party App Password Generator and advise your technicians on AOL Support to advise customers when they call in for Outlook Support that this feature doesn't work. I called in for technical support and the wiped my IMAP file from Outlook. No files gone and being told "Oh you can go onto AOL and retrieve your e-mails there, is not acceptable.

GET THIS FIXED ASAP - WE ARE RUNNING A BUSINESS WITHOUT OUTLOOK! NOT GOOD!

It is not acceptable to have this feature down for this long. NOT GOOD FOR BUSINESS!

Desired outcome: GET THIS FIXED ASAP - WE ARE RUNNING A BUSINESS WITHOUT OUTLOOK! There has got to be someone in upper management that can escalate this upgrade and fix the app password generator.

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