Jay Fencing’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with installations.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Jay Fencing Ltd did a terrible job with our fence installation
Jay Fencing Ltd did a terrible job with our fence installation. We had agreed that the posts and fence would be placed on the property line. However, while the contractor was installing the posts, our neighbor, who isn't even paying for the fence, raised concerns about the property line. Instead of consulting with me, the contractor took it upon themselves to move the fence inward on both sides.
When I noticed this mistake, I reached out to the contractor and asked them to fix it. They initially offered to move the posts to the agreed-upon location for one side, which we were splitting with the neighbor. But for the other side, they insisted that I needed written or verbal consent from the neighbor, even though our original agreement was to place the fence on the property line. Unfortunately, I couldn't obtain this consent at the time.
The contractors were well aware of the requirement to place the fence on the property line before they started the work. They had already placed the posts well inside my property line on the other side, even though we were splitting the cost with the neighbors. This lack of communication and disregard for the agreement was frustrating.
To make matters worse, the contractor refused to correct the mistake and actually pulled out of the job. Now we're left with fence posts in the wrong location, not properly set, and dangerously sitting in the holes without any support. On top of that, they didn't even refund our deposit.
I spoke to the owner, who goes by the name "Jay," and he flat out refused to make the necessary corrections on both sides. He even said that he doesn't need the job or the money. So, I had to ask my own guys to leave the job unfinished.
Overall, I am extremely disappointed with Jay Fencing Ltd. Their lack of professionalism, poor communication, and refusal to correct their mistakes have left us with a poorly installed fence and a loss of our deposit. I would not recommend their services to anyone.
Is Jay Fencing legit?
Jay Fencing earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Jay Fencing. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Jayfencing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Jayfencing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Jay Fencing have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Jay Fencing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Jay Fencing has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
About Jay Fencing
One of the key factors that sets Jay Fencing apart from its competitors is their extensive experience and expertise. The company's team of highly skilled professionals has a deep understanding of all aspects of fencing, from design and installation to maintenance and repair. This wealth of knowledge allows them to deliver superior results on every project they undertake.
Jay Fencing takes pride in offering a wide range of fencing options to suit the unique needs and preferences of their clients. Whether it's a residential, commercial, or industrial project, they have the expertise to handle it all. From traditional wood and chain-link fences to modern vinyl and aluminum options, Jay Fencing has a solution for every style and budget.
In addition to their diverse selection of fencing materials, Jay Fencing also provides a comprehensive range of services. They offer professional design consultations to help clients choose the perfect fence for their property, taking into consideration factors such as aesthetics, functionality, and security. Their skilled installation team ensures that every fence is installed with precision and attention to detail, resulting in a durable and long-lasting product.
Furthermore, Jay Fencing understands the importance of maintaining and repairing fences to ensure their longevity. They offer regular maintenance services to keep fences in optimal condition, as well as prompt and efficient repair services to address any issues that may arise. This commitment to ongoing customer support sets them apart from other fencing companies.
Customer satisfaction is at the forefront of Jay Fencing's business philosophy. They strive to exceed expectations by delivering exceptional service from start to finish. Their friendly and knowledgeable staff are always available to answer any questions or concerns, providing personalized attention to each client.
Overall, Jay Fencing is a trusted and reliable fencing company that offers top-notch products and services. With their extensive experience, diverse selection of materials, and commitment to customer satisfaction, they are the go-to choice for all fencing needs in the Kitchener-Waterloo area and beyond.
Overview of Jay Fencing complaint handling
-
Jay Fencing contacts
-
Jay Fencing phone numbers+1 (519) 747-3970+1 (519) 747-3970Click up if you have successfully reached Jay Fencing by calling +1 (519) 747-3970 phone number 0 0 users reported that they have successfully reached Jay Fencing by calling +1 (519) 747-3970 phone number Click down if you have UNsuccessfully reached Jay Fencing by calling +1 (519) 747-3970 phone number 0 0 users reported that they have UNsuccessfully reached Jay Fencing by calling +1 (519) 747-3970 phone number+1 (519) 747-3970+1 (519) 747-3970Click up if you have successfully reached Jay Fencing by calling +1 (519) 747-3970 phone number 0 0 users reported that they have successfully reached Jay Fencing by calling +1 (519) 747-3970 phone number Click down if you have UNsuccessfully reached Jay Fencing by calling +1 (519) 747-3970 phone number 0 0 users reported that they have UNsuccessfully reached Jay Fencing by calling +1 (519) 747-3970 phone numberPresident Business
-
Jay Fencing emailsdave@jayfencing.com94%Confidence score: 94%jay@jayfencing.com93%Confidence score: 93%Saleshoratiu@jayfencing.com92%Confidence score: 92%sarah@jayfencing.com91%Confidence score: 91%john@jayfencing.com90%Confidence score: 90%joshm@jayfencing.com87%Confidence score: 87%hr@jayfencing.com75%Confidence score: 75%Hrestimating@jayfencing.com75%Confidence score: 75%melani@jayfencing.com67%Confidence score: 67%
-
Jay Fencing address70 Baffin Pl, Waterloo, Ontario, N2V 1Z7, Canada
-
Jay Fencing social media
ServiceMagic
1 review
Budge Industries
13 reviews
Aakarist
2 reviews
Dan the Gutterman
2 reviews
Champion Industries
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!