Janice Smith - Reddick, Janice Smith, Illinois review: Janice Smith-Reddick - Breach of Contract 1

Janice Smith-Reddick hired us to design and develop a website for her business on September 30, 2011. Janice Smith-Reddick was not financially able to pay the required 50% deposit with the project so we worked out a payment plan for her where she pays smaller deposit and then WEEKLY installments until the balance is paid off. There was NEVER an agreement for progress payment.

After many requests Janice Smith-Reddick failed to provide us with the content and instructions for the website as required by our Customer Agreement http://www.499websites.com/499Websites.com%20Customer%20Agreement.pdf which requires her to send us all of the content and instructions within a week from the date of retaining our services.

On October 19, 2011 at 6:00pm EST Janice Smith-Reddick informed us that she is still working on the content and it will take her days before she will send it to us. Janice Smith-Reddick also failed to send us the required instructions for functionality of the website portal.

The website design was completed and approved by Janice Smith-Reddick (email availabe for viewing upon request) after she made us redo it more than twice. Due to the nature of the Janice Smith-Reddick's website, it is inappropriate for us to put links to the designs but the designs are available for viewing upon request.

After doing many hours of work on Janice Smith-Reddick's website she decided to abandon the project. Janice Smith-Reddick also made false statements to PayPal.

After going the extra-mile for Janice Smith-Reddick by accomodating her finacially, taking her late hours telephone calls, spending hours working on her website, Janice Smith-Reddick is refusing to pay us.