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1.3 476 Reviews

ITV Complaints Summary

35 Resolved
439 Unresolved
Our verdict: If considering services from ITV with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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ITV reviews & complaints 476

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5:08 pm EDT
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ITV derogatory remark against sexuality

I was disgusted by Danni making a sexist remark to Danyl. This was a direct hit at his sexuality and a deliberate attempt to get him voted out of the xfactor. Whether he is hetrosexual or homosexual is irrelevant it was not commented on by anyone else and neither should it be.
If she is homophobic then she should be removed as a judge, if this was a deliberate attempt to humiliate and alienate someone then she should never be in a position to be a mentor or voice her opinions.
I will be filing a complaint from my organisation as well as this personal one as a public figure should promote values and understanding not 1950 opinions!

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SusieP
, GB
Oct 11, 2009 1:06 pm EDT

I too was totally disgusted by Danni's sexist remarks to Danyl. Direct comment on National television on his sexuality is totally inappropriate and irrelevant in a singing competition. Such a deliberate attempt to discredit him should result in her being told to leave the show and a more suitable judge found. There is no place for comments like these. As a minimum she should make a public apology at the start of tonights show and face internal disciplinary. It was a deliberate attempt on her part to publicly humiliate him and that is nothing short of disgraceful.
What with the phone scandal last year and this disgraceful and totally inappropriate behaviour this year, I think this should be the last series of the x-Factor.

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5:21 pm EDT
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ITV scam and cheating

Tried all-mighty cleanse through ITV on the internet, also on an info-commercial. Had a 30 day guarantee. Tried it, didn't work, called them and they gave me info. To return it at my expense. Ordered Oct. 30 and returned it Nov. 20th by delivery confirmation. I called, first they said they did not receive it, and then I said I sent it delivery confirmation, and then they said they found it of course and will send it to the credit dept for refund. No refund, called 3 times a month since Nov, and each time they said they would resubmit the refund and nothing happens. I even told them I would take them to small claims and no refund. Getting a complete runaround the whole time. They also charged me for shipping when it was advertised free and they said they would refund that and of course no refund. Have never had so many problems trying to get a refund before.

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11:11 pm EDT
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ITV &living with michael jackson& documentary by martin bashir

I am asking the board to review the following two documentaries. The first is a documentary that was compiled by Martin Bashir while he worked at Granada Television between [protected]. It is called: "Living With Michael Jackson" by Martin Bashir. It first aired on Granada television in the Uk on 2/3/03, and, then, on ABC, in U.S. on2/6/03. This is the site:
http://www.youtube.com/watch?v=m7RDCDLLIm8
This link will bring you to Part One of ten parts. When each part is finished, just click on the next numbered part.
Then, PLEASE, watch Michael Jackson "Take Two The Footage You Were Never Meant To See". This documentary was aired by Maury Povich on Fox television at the request of Michael Jackson, because he was so deeply hurt by Bashir's misrepresentation of him. Bashir deleted critical segments that would have provided truthful accounts of some of the topics discussed, as well as Mr. Bashir inserting a narrative that contradicted what he said to the superstar in his presence. This documentary was filmed while Mr. Bashir was filming his, with the consent of all present. The site is:
http://www.youtube.com/watch?v=9dsd4A64348
Just click on the above site, and the entire eight parts wll sequentially follow.
To the best of my knowledge, Granada possesses this documentary, but I, also, have been told that other networks possess it, in its entirety or in segments, in the U. S., networks such as ABC and MNBC, and probably others. I am asking that the Bashir documentary be banned from any future airing on any network, due to its slanderous content, as well as the unethical and unprofessional manner in which the information was obtained and edited, that corrupts fundamental journalistic principles that everyone relies upon and need to have a faith in.
Thank you for your time and attention to this matter.
I look forward to hearing from you.

Gail Becker

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3:44 am EDT
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ITV lexi's infertility

I want to state how upset I am by the total lack of understanding shown in Emmerdale about the story of Lexi's infertility. Lexi was supposed to have had an ovary & tube removed due to an ectopic pregnancy, with her one remaining tube damaged by scar tissue therefore making her infertile. I myself have had a tube and ovary removed due to adhesions, with my other tube damaged to the point I cannot have children. Firstly, when I had my operation I was in hospital for 5 days and off work for 16 weeks. I couldn't drive for a minimum of 8 weeks and it was so painful to get up and walk about, even just to the toilet and back. The hospital wouldn't let me go home unless someone was able to look after me for at least two weeks. Lexi seems as though nothing has happened - she was allowed home almost straight away, she is getting to/from hospital appointments alone, walking around the village without any problems. Talk about make light of a very serious operation! And the way Lexi is dealing with her infertility is almost insulting - try having your heart totally broken, pulled out of your chest, thrown on the floor and trampled on every day when you see a baby or someone who is pregnant - then you might just start to understand how it feel every single day! Can't wait to see what they do about the IVF. I've been told that because my partner has children from another relationship I can't have IVF on the NHS - I have to go private which costs around £5000 minimum each! How are Lexi & Carl going to afford that - or have the Emmerdale writers not bothered to check the details again and just let them have NHS treatment!

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5:01 pm EDT
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ITV doc martin

I wish to complain profusely about the episode of Doc Martin shown tonight (Friday July 3rd) and the scene showing an elderly lady and younger man having sex. This was vulgar and totally out of character for both the show and the character involved. I am truly sickened by this and am furious that it should have been shown on what I had believed to be a family show. It is supposed to be a comedy drama, not a site for pornography. I will not be watching the show in future and am most upset by this abuse to my eyes. Please ITV, do NOT let this type of thing be shown. Thank you. Gelfling.

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5:40 pm EDT
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ITV two grand winning with a sob story and no talent.

I and many others believe it is shocking that Two Grand won in the semi finals against Aiden Davis!
Firstly Two Grand were never that spectacular singers to begin with and Simon Cowell was in total agreement with this, however in the semi finals after seeing their sob story decided to love them and put them through against Aiden Davis!

Aiden Davis was pure talent right there, he's what they would called on my Performing Arts course a 'Triple Threat'; singing, acting and dancing.

The boy was fantastic and I would gladly have him perform infront of the monarchy, he was definetely a huge contender to win.

Instead Two Grand got put through; fair enough they've been through a hard time and they're not bad, but they are never going to win in a million years and the judges should have put someone through with actual potential to win and not the sobbers favourite.

This has just proved to me that shows like Britain's Got Talent and XFactor care about the sob story and not much else. I bet if Aiden was from an Orphanage or a broken home he'd be through to the finals.
Should he really be punished for having a happy child hood?

Just shows that all you need to win Britain's Got Talent is no talent and a few tears.

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Lieana
Essex, GB
May 31, 2009 4:19 am EDT

Dont you mean Callum francis. Aiden davis was the one in the final who had all those versions of himself played behind him in the blue top. Callum was the one who sang 'consider yourself' in the audition and a medley of Jungle book in the semi final. Yes I do agree with you a little, he had star quality, and that old chap in 2 grand, well he couldn't really sing and let that girl who sand with him down. On the other hand, if Callum was so loved and fantastic, why wasn't HE put through by the public.

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tangerine
Frodsham, GB
May 30, 2009 1:42 pm EDT

Aiden Davis wasn't in that semi-final. He performed the night after and won the public vote.
I think you mean Callum Francis...

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flyguy
Mersey, US
May 29, 2009 7:51 pm EDT

Sour grapes!
2Grand rocks!

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4:12 pm EDT
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ITV poor camera angles+no scoreboard

David Pleat is a boring commentator!
THERE IS NO SCOREBOARD OR TIME! we got back from the chinese at approximately we dont know because there isnt a scoreboard. to find david pleat attempting to explain why a certain 'fowl' was not a foul by switching to the camera man, to witch my companion said "how the f**k can i see if that is a fowl from that angle!"
please tell ITV that begley ltd is not at all impressed and is now switching to watch the apprentice on BBC 1!
please contact me telling me the time and score :)
SIGN ANDY GRAY UP! HE'S MUCH MORE BETTERER!
xxx
p.s what a suprise here cone the s**t facts again

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7:31 am EDT
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ITV britain's got talent

I recently viewed an episode of Britain's Got Talent, in which a lady auditioned as a Christian Mime artist. Her act was miming to Christian music and lyrics. Whilst I recognise that those who audition are going to face a certain amount of ridicule if their act is not entertaining or relevant, I feel that the comments from the judges stepped over a line. It did appear that the judges were ridiculing her faith as a Christian and not just her act, all for a quick laugh. After some technical issues, and being asked to sing as the tape wouldn't play, she was buzzed out of the competition. Some of the judges quipped that 'God works in mysterious ways', 'someone is giving you a sign'. I appreciate that the contestants performance was not the most comfortable to watch, but was appalled at the response from the judges who I feel were pushing her into a corner to defend her faith. I feel quite sad that not only did ITV think it was acceptable to air this, but also to build her story up before and after the performance to make it a 'failure feature' in the programme. To me it comes across as quite a deliberate and pointed attack on this lady's faith, and gives the impression to the general public that it's OK to make fun of some one's faith.

For the record, I'm a level-headed, regular Christian and I hate mime, particularly bad mime! But good on the contestant for her bravery in front of the judges.

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michelle-stuartx
oxford, GB
May 31, 2011 8:29 pm EDT

having recently watched britains got talent on monay and tuesday me and my family will not be watching another show ! ... as it seems you are treating the public as if we have no judgement of good acts after letting lorna come back for a second chance... there were many more talented contestants who deserved a second chance ! the judges are on the panel to pick out the best of the best in the auditions but the audience are better judges than them! thankfully the winning act is up to the public not the judges!
lets hope the best act wins BRITANS GOT TALENT

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Unhappy viewers
Willand, GB
May 30, 2009 4:11 am EDT
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As with many others, we are disappointed with last nights fiasco, even after sleeping we awoke to find we were still in shock that a 10 year old can throw a tantrum and get away with it, if an adult had performed in the same way, would the judges have given thenm another chance and told the nation that they were brave? we don't believe they would, after watching this so called talent show for the last week and looking forward to the final, we are actually thinking that maybe it's not as important to us anymore, things are not right with it, we would like to see the decision over ruled but know that won't happen, the question is if the 10 year old can't cope in rehearsals then are we being fair to her tonight to put her through it all again when it's very obvious SHE CAN'T COPE WITH THE PRESSURE!

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aners
, US
May 29, 2009 11:04 pm EDT

you weak Brits, letting the freakin Indians pour in and take over your country I feel badly for you.

Every cool show nowadays suddenly, an Indian slips into a major role at some point it is insipid

they completely trained you and now you are forced to watch ugly people on TV, they wont even let you watch good looking people anymore

well except for dr who

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sssssssssssss, GB
May 29, 2009 10:58 pm EDT

"For the record, I'm a level-headed, regular Christian" - thats why your whining about misrepresentation of christians... **yawn** Go back to watching songs of praise with thora hird.

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martin
Caerleon, GB
May 29, 2009 5:46 pm EDT

I Have been watching and enjoying Britains got talent and have enjoyed every show. Until tonight.
This is a talent show and it has to be fair to all participants to keep its credibility. some of the acts are ridiculous of course but all abide by certain rules which govern whether they get to the next level.
tonight this did not happen because Hollie steel forgot her lines and thew a small tantrum on stage and as a result was given another chance to sing her song from the begining.
As soon as that happened the public vote was bias towards her tears and reactions and not her performance ( which was mediocre anyway) and she was pushed through to the final unfairly.

this really illustrates to me that some of the contestants on this show are too young and cant cope with the pressures that a show like this generates.
there should be a lower age limit (12)

on the other side of this coin is Aiden steel whos superb performance assured he deservedlyand fairly got through.

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Richard Shepherd
High Street, GB
May 23, 2009 5:28 pm EDT

Having just watched this evening's episode of "Britain's Got Talent, " I couldn't believe that the judges didn't put through the 12 year old boy who played the drums. Admittedly, in my humble opinion, he wouldn't win the show, or probably not reach the Final, but when I saw some of the acts that were put through to the semi-finals, then I can only assume that these were to boost the viewing ratings and not based on any modicum of talent! That poor lad looked devastated and I just hope that he will be strong willed enough to carry on with his obvious ability to play the drums. Shame on you so called judges!

Richard Shepherd
Potters Bar

binder
binder
, US
May 17, 2009 1:41 am EDT

Don't have to be xtian to be ridiculed. That broad's got some balls though, I'll say that much. She was awful.

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5:05 pm EDT
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ITV fearne cotton's the truth about online anorexia

i was shocked and horrified at fearne cottons very biased view of pro anorexia sites. not only did she suggest these sites, which are used for support by many people suffering with eating disorders, are triggering and dangerous; she also read out some of the comments on one sites! i think this programme was biased and judgemental and has left many people who use these sites for continued support shocked and horrified at the shear audacity of the remarks made on the programme.

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Update by annoyance234
Apr 11, 2009 5:09 pm EDT

i agree! she showed a very biased oppnion and was bang out reading comments out

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craig38123
Amersham, GB
Jun 19, 2010 9:10 am EDT

After watching a poor performance from England against Algeria yesterday I found myself also dissapointed with the post match analysis given by Adrian Charles and his colleagues. I am ignorant of ITV's popularity compared to the BBC in this area, but I think there is a lot that can be learned from the BBC format. After any footballing display I think technical analysis of what was done well and what was done not so well, whether its the fault of the players or the manager, needs to be highlighted coherently. I felt as though blatent attacks to the tactics used by Capello would have been identified by the BBC as there seems to be a desire within their philosophy to analyse the game and make greater use of knowledgable pundits. Instead ITV choose to focus on "entertainment" and use Adrian Charles' light hearted nature to fill out the half hour that they are given after the game. I would like to think the majority of footballing fans are given a greater sense of fulfillment by listening to experts in the field talking directly about tactical issues. One of the best things about football is people's varying opinions on how teams should be played and being fed opinions from people that have a real understanding of the game improves the country's outlook of the game as a whole.

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Kathy Lewis
,
Oct 29, 2007 12:00 am EDT

I received a weight loss cure book and want to send it back. But every time i call i get put on hold for 30 mins or more and then when i call a second time they say they are closed and to call back when they are opened. The paper work that came with my order says their hours are 8am to 8pm est and i am in central time. I called at 1pm and at 12pm and at 8:30am and the same thing happens to me. I am printing out all these complaints and sending them back... They had better give me my money back. I am making copies of everything they sent so i have proof and they can't say i didn't try before i sent it back. This really does seem like a big scam. I am getting tired of buying things on the phone or the internet because i keep getting scammed.

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nichola
Brecon, GB
Feb 05, 2009 7:48 am EST

I wish to complain about last nights coverage of the football match between Everton and Liverpool. My partner and I passionatelywatched the whole match only to find that ITV cut to the adverts when Everton scored their fabulous goal. What was ITV doing? It completely ruined our evenings entertainement. I really hope that any future important football matches will never been shown on ITV.They obviously do not understand the importance of such a game. Furthermore, when the commentators stated that it was a technical fault - how ridiculous - It is my belief that they just didn't want to be fined for not showing the sponsors.

I would like to take this opportunity to state that I have never complained about anything before, but sincerely felt that ITV should apologise for such a huge mistake!

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C A Bush
Watford, GB
Jan 13, 2011 6:41 pm EST

i would like to complain about the images shown on the itv 6 o'clock news covering the floods in Brazil one of the clips showed a woman stranded holding a small dog as she was throw a safety line she jumped into the water and viewers saw her drop the dog and it disappears into the water while the woman was clearly in danger. Firstly i was extremly upset there was no warning that images maybe distressing, secondly it is well before the water shed and children may have been watching and finally as an animal lover i don't expect to see images of that degree without prior warning. The events are awful but showing images of a woman clearly trying to save her pets life as well as her own and unfortunatly failing were unnecessary.

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w pollard
Hartlepool, GB
Feb 07, 2011 4:20 pm EST

dear sirs.
I watched dancing on ice on the 7/2/2011 and was discussed by the comments made the judge Jason Gardiner to his fellow colleagues and to the contestants to be totally offensive and his worth has a judge of what I am not sure and by itv, s lack of response I can only assume that they condone this disgusting way he attacks them personally and instead of doing what he is there for to judge the skating I can state that we will not be watching the program in the future.

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J. soffe
Southampton, GB
Dec 02, 2010 8:07 pm EST

I would like to make a complaint about Coronation Street and the attitude of Sally Webster's eldest daughter towards breast feeding on the 8pm viewing on 2nd November 2010. I feel that this portrays very negative opinions of breast-feeding and may deter some mothers from feeding their baby the way nature intended.

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JOHNSON 167
Chard, GB
Apr 04, 2011 8:45 pm EDT

Dear Sirs
I have never before written in to complain about anything but feel quite strongly about the following subject, I have watched several times Alastair Stewart interview people and upon asking a question to the guest he then talks all over their answer. Firstly this is very rude and ignorant but to be honest what sort of example does this set to youngsters I am sure people wish to hear the answer not Alastair Stewart blabbing all over their response. I do apologise for writing but feel strong enough to do so.
Regards
Mr Sean Johnson

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Margaret McIntosh
Truro, GB
Apr 16, 2013 2:09 pm EDT

Oh please can you do something about the lovely Mary nightingale
If she fiddles any more with her papers I will scream.it is most unsettling and distracting.
Also Alistair Stewart starts to do it when he is paired with her.
It seems so unprofessional, as if she has just arrived at the studio and not prepared.it seems like nerves, but I can't listen to the news.Help !

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lauram68
Belfast City, GB
Jul 01, 2010 11:35 pm EDT
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if thats all u got to moan about then dont watch itv

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Robin
Duluth, US
Apr 29, 2009 7:53 am EDT

As a recovering anorexic and someone who used to frequent these sites, I find them extremely triggering and not at all conducive to my recovery. And while there are people on there with true eating disorders struggling daily and looking for support (not necessarily healthy support just understanding and sometimes even competition), the majority of people on there are just dieters or wannarexics looking for a quick fix. Its obvious in their language and behavior and the stupidity of their comments. Thinness and the attitude that food is evil and bad is VERY pervasive there. 14 year old girls are being given advice on what's going on because they cant induce vomiting on their own. There are constant opinions being shared about why America is so "fat". When someone admits to purging a meal or binging out of control, they are met with responses that it is ok, dont beat yourself up, there is always tommorow to start fresh. These people could die anytime (from electolyte imbalances, esophagal eruption, etc) and this is not an acceptable answer if you ask me. Eating disordered people can not stop this behavior on their own. Its a deep seated mental illness that begs to be addressed by a professional or someone with strength in recovery.
There is no real moderation or monitoring of these sites due to the sheer volume of posts and the lack of responsibility and while there are "rules" they are constantly broken. And who knows what perverts are enjoying the half naked sometimes emaciated photos of young girls constantly being posted. Yes the posts are usually locked to members only, but do you trust all the members of these groups to be truly there for positive support?
I agree with fern cotton's observations 100%.

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6:26 am EDT
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ITV the bill & heartbeat the royal

i am sending this email regarding the changes of times & deleting programmes like the bill moving it to 1 day a week & deleting heartbeat & the royal to cut costs . this is terrible when you put on so many reailty programmes which are poor quality or of no intrest to the public & have poor viewing figures when the bill & heartbeat often attract viewers of 7 to 8 million a week this makes no sense .
why are we paying a lot of money for tv licence although i understand the bbc get most of it this ridiculous to cut programmes people watch & put rubbish on people dont when you get more revenue from advertisers from programmes people watch.

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kate
Durham , GB
Apr 23, 2009 4:46 am EDT

Totally agree, why axe shows which are enjoyed by millions.

Please sign the petition http://www.gopetition.co.uk/online/25502.html

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Steve
Morecambe, GB
Apr 22, 2009 3:15 pm EDT

Totally Agree. Removing quality viewing which is amusing, relaxing, with no gratuitous violence or foul language. And what will they replace it with: cheap nasty trash which costs bugger-all to produce and earns money via 'phone-ins etc. Shame on those responsible. The only half-decent Sunday evening slot will be lost to yet more reality TV. In truth there'll be very little left worth watching or looking forward to. The last bit of TV detox gone. It'll lose viewers to other channels.

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Nat Wilsher
, GB
Apr 06, 2009 5:53 am EDT

Totally in agreement! Its Disgraceful the way ITV can treat the members of these productions! Its unfair and unnessacary! Why are ITV messing around so much? I Feel If ITV are going to treat them this way they should make their own programs using their own production company and then sell them back to ITV thus keeping the programs going and being cheaper in the long run. Though i doubt the actors or crew will put up with anymore for much longer...

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5:33 am EDT

ITV sexist advert

I ordered Kevin Trudeau's book "Weight Loss Secrets". At the time I called, I was offered 2 of his other books free with only a charge of $10. per book. I said "No" I didn't want them. I did agree to 3 months of magazines free---I canceled them yesterday. For 5 days, I have been trying to get a hold of ITV to get them to give me credit for the extra books, an RA number to return the "Weight Loss" book and to cancel the Natural Cures Newsletter. At one of the tries I was put on hold for 30 minutes and got tired of it (this is what they wanted, I'm sure).

How do I get them to talk to me about the extra charges, the RA number to return the book and also to cancel "Natural Cures Newsletter"? The call has resulted in their asking for my customer number on my invoice. I never did get an invoice. After weeks of waiting, the books just arrived.

Beware!

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holygirl
Belfast City, GB
Dec 11, 2010 9:14 pm EST
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I wish to make a complaint about tonight's X factor ( Saturday 11th Dec 2010).

My husband and I have a 9 year old daughter and we are all big fans.It is one show we always feel we can sit down and watch together as a family and there is very few of those. However tonight proved very uncomfortable. I realise both Rhianna and Christian Aguilera have provocative images and personas but very strongly feel that their costummes and routines were unnecessarily so tonight.

This is marketed as a family show and being what it is a certian amount of 'sex' is expected but this was nothing but vulgar.

I do not know how much control is actually held over such superstars but really think that semi naked females and sexually charged dance routines should not be aired in such a show.

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simon lewis
,
Nov 15, 2007 12:00 am EST

I wish to complain about tuesday nights episode of emmerdale (13th november) between paul & jonny. I was physically sick after the show & during the night ended up with nightmares. I have always been a big fan of emmerdale & have visited esholt when it was being filmed their, but the story lines have gone downhill in the last few years, i don't know if i want to watch it anymore.

I would have thought this episode would've been shown after the 21:00pm watershed with warnings about it's content. I intend to take this further & want to know what you intend to do about it. The program was sick.

I want a response.

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charlie
,
Jun 10, 2008 9:27 am EDT

On itv-britans youngest grandmothers, their youngest grndmother was 37, but my auntie was a grandmother at 32 so there for its not true!

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Ronald L. Ringo
,
Feb 07, 2008 12:00 am EST

Ordered Kevin Trudeau Weight Loss Books 3 Nov 2007. Immediately charged to my credit card which I have paid off. ITV claims shipped to me on 24 Dec 2007(told when ordered 6-8 weeks). Told by TTV books were returned to them on 4 Jan 2008 by US postal service because of incorrect address although their records verified my address. Told by ITV 28 Jan 08 would receive within 5-7 business days. Called ITV on 5 Feb08 at 4:00 PM. No record that books were shipped. Told by them that they would send within next 5-7 days. Told ITV if they didn't do it before why should I believe you now. Told them to cancel and refund by money. Told that IRV can't DO THAT. ITV should be investigated for Interstate Fraud and Racteering.

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zilty
, IE
Dec 11, 2010 8:42 pm EST

I am shocked at the performances shown on xfactor tonight by Rihanna and Christina Aguliera. Does ITV not realise the agegroup that are wathching this programme not suitable for before the 9 o clock watershed. Both artists should have been required to tone it down!

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m cooper
Hythe, GB
Mar 31, 2009 1:47 pm EDT

i am wriing to complain about the lose of picture i am getting.it is everyday and not getting any better.changing to digital was supposed to be straight forward but is now a nightmare.i know there isn't much i can do but inform you of my disapointment of the service i am now receiving.

your cincerly

m cooper

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rob
, GB
Feb 05, 2009 12:14 pm EST

Hi,

I've never actually made a complaint in mylife ever(I am 23). However the fa-cup coverage alst was absolutely shambolic. I cannot believe I was subjected to a volkswagon advert with 2 minutes left of an FA-cup Derby, in Which the winning goal was scored.

Absoutely diabolical- bring back the bbc! SHAMEFUL

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mandy
Sidmouth, GB
Jan 08, 2009 7:46 am EST

I would like to complain about the tv programme Demons - I have a 9 year old son who is petrified of going to bed since the adverts started for this programme (showing a demon under the bed) apart from the fact such a programme is shown at 7.20 and deemed suitable for family viewing - the adverts are shown during early viewing tv. Please ITV put proper family shows on at this time.

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sheila gilman
,
Nov 12, 2007 12:00 am EST

Ordered a book and they are charging me a monthly charge for a newsletter. Tried calling many times to cancel, but no one ever answers their phone. They did answer once, then put me on hold for 25 minutes and then drops!

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gwen cassedy
,
Oct 29, 2007 12:00 am EDT

I ordered Kevins weight loss cure book - never got it and received one I DID NOT WANT OR ASK FOR - IN FACT I MADE IT CLEAR I DID NOT WANT ANYTHING ELSE WHATSOEVER.

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2:33 pm EST
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ITV scheduling of advertising and specific programme

I have seen an advert during a family film, fora forthcoming ITV programme called 'Demons'. It is scheduled to be broadcast on Saturday 3rd January 2009 at 7.20 pm. The advert terrified itself is deeply disturbing, depicting blood sucking, Satanic looking creatures and hideous and menacing monsters. The whole hoorible programme is set to be televised ata prime time for young children. This surely CANNOT be suitable and is utterly beyond acceptable and looks similar to adult rated horror films.
The trailer is shocking - what on earth is the actual programme going to be like? there will be fine performances no doubr from some excellent actors but why is it on so early and why are the railers on so early?
My complaint is that it is adult viewing before the watershed.
Awful, horrble and disturbing. Sadly, I am probably adding to the draw of such a programme ( any publicity is good publicity, right?) but for the sake of all young children who may be watching, I am complaining.

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toss
, FR
Feb 02, 2009 10:50 am EST

I would like to complain also about this show, its rubbish

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Lim
Manchester, GB
Jan 11, 2009 2:40 pm EST

sorry about my previous message, bad day it just winds me up that programs good ones get people moaning about them, i do not watch the soaps, but i do not go and complain about them on websites
i just dont watch it. change the channel, the responsibility lies with in the parents not the net works.

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Jack
Sevenoaks, GB
Jan 11, 2009 11:46 am EST

As much as I think what Lim said is pathetic and rude, I do agree with him. After having watched the show myself I can't see how it can be considered any more scary or adult than Doctor Who or Merlin. With the deepest respect I think you are over reacting completely, the scaryest part of the first episode was Macenzie Crook's character but even then there was humour and no particularly violent scenes.
Perhaps the trailer made it look worse, I don't know I didn't see it.
Still I'm doing a piece of coursework using this text for media and your complaint is something that could prove useful>
Thanks :)

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Lim
Manchester, GB
Jan 09, 2009 1:27 pm EST

Ali Shut up
get laid
And ### ### about good program
for the sake of your children let them watch this
keep them off the streets
you tree hugging hippy

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12:38 pm EST
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ITV monthly charge on credit card

This business is a fraud. They are charging me for a monthly on line service which I did not order. I specifically stated that I only wanted the book. Now that i'm trying to cancell the charges the company phone number provided is only a recording which never returns my call. I have even pressed the number selection to order more products to try to get someone on the phone and it goes back to the original menue and repeats the options. I have called my credit card company and they could only go back 4 months of charges against this company. However, I have now received information that the credit card company also can not contact this company, therefor, they have to put the last 4 months of charges back on. They stopped letting the company charge my account when I called in the complaint so at least they can't steal from me any longer. Let me know if anyone knows of a class action that I can jump on. Thanks!

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Ini Grope
philadelphia, US
Mar 09, 2009 4:47 pm EDT

WARNING! WARNING! THIS WAS DESIGNED TO RIP YOU OFF OF SERVICES THAT YOU NEVER USE OR MIGHT FORGET TO CANCEL ...

I also bought the book but never even logged in to use the Foreclosure service so didnt really have access to the online system. If this company was really honest, then they would only activate and charge your credit card if you actually used their service. Instead they just charge you hoping that those who forget to cancel the service will get charge 29.95 a month. So, in your busy schedule you could get charged a few months and they claim that they are not responsible that we consumers didnt call to cancel the service. ISNT THAT A RIP OFF ? What service did they provide? NOTHING ! you dont login, then you dont get any service and therefore didnt use it. A PURE SCAMMER!

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mldefend
Merrillville, US
Feb 11, 2009 12:02 pm EST

We, too, requested the book and included materials for a one-time transaction. We accepted a look at the online service for at least the free period. We canceled access to the online resource within the cancellation period. Months later, we find the first charge of $29.95 for Foreclosure Services and Merchandise appearing on our credit card. A call to the only phone number I have was sent to a voicemail purportedly to receive a return call. I called during stated business hours. We are taking steps now with the credit card company to block the charging activity.

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7:03 am EST

ITV carole mcgiggin - loose women

Do we really have to be subjected to listing to a 40 something 'lady' giving graphic details of her lust for a 26 year old who is of course only with her because she is 'famous' in the very minor sense of the word - the woman really is of very low morals & after the Jonathan Ross issue would have thought this sort of thing would not happen.

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viewer
Southampton, GB
Mar 30, 2009 7:46 am EDT

For goodness sake, make Carol get back in her box. I found her whiny voice shouting at Alastair Campbell absolutely awful. Its not her show so why does she dominate the show. We need laughter not continual ranting. Shut up Carol otherwiseyour viewing figures are going to drop!

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3:26 pm EST

ITV pdc grandslam darts poor camera work

is it just me or are the cameramen and directors ITV4s coverage of the PDC grand slam darts totally incompetent as they don’t know the game and pan to wrong parts of the board as darts are being thrown and the viewer misses what’s happening as the cameras are looking the wrong way, sack them or bring in some experienced darts coverage people from sky or the BBC for ###sakes

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4:59 pm EST
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ITV - viewer complaint

I have been watching the "now that's what i call 1983" programme on ITV1 and all the acts seem to be singing live I was disgusted to see Paul Young miming. Not even from a recent pre-recording but the original single. I mean, are we supposed to be stupid or something? these people are paid a small fortune (presumably because all their royalties have been...

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3:41 pm EST

ITV script, actors

The actors thatyou are putting in your programme, are very poor. You also have shown a lack of morals, by tonights viewing with David Platt and his friend behaiving the way they have. is there no other story lines you can think of. Get anew writter and some decent actors its like watching Grange Hill. A.J.

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Not a Corrie Fan Anymore.
, US
Oct 07, 2019 7:49 am EDT

The story line with Gary Windass is in really poor taste with him going round beating people up for not paying back money when it wasn't even his business in the first place & he seems to be a lot worse than the other guy he killed off. When are the script writers going to stop him beating up his FRIENDS & old people as this is very disturbing putting scenes like this on before 9pm! And thus making out there is nothing wrong with him. If there is a story to his violent behaviour then let it come out sooner rather than later otherwise let him get caught for killing that other loan shark & what he did to the factory & killed the girl on her wedding day! I dread to think & watch what the script writers have made him into & find it horrorfying that this is being aired when it is! I will cease to stop watching it until they get rid of him. Seriously, I think you should re-assess what you are writing & portraying to the world & kids watching this!

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Bigboyben
, US
Dec 14, 2018 1:17 pm EST

Pathetic storyline this week having Sinead's friend who supposedly prefers alternative treatment to conventional cancer treatment die because she came into contact with an Antivaxxer, brainwashing propaganda at it's very worst, come on Coronation Street writers, if you are going to tackle such emotive issues at least get your facts straight, I predicted this outcome as soon as the "friend" was introduced and I expect what's going to happen now is Sinead will be saved with no harm what so ever coming to her or her unborn child, I have watched Coronation Street for quite a while, light entertainment I don't mind, pushing Big Pharma's agenda I do, so it's goodbye from me.

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allthatiam
, US
Jul 20, 2018 4:07 pm EDT

please please get rid of liz McDonald the slag...Also Eileen ...and johnny.

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MeDJ
, GB
Oct 28, 2017 9:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I feel so strongly about Corries violent scenes on Friday 27th October. NOT NECESSARY. I have always enjoyed Coronation street since it started, but I feel that Corrie has crossed a line. I want light, funny situations, not violence. I hope this violence comes to an end, so disappointed, I couldn't bring myself to watch anymore. I have always thought Corrie different from the other soaps. Please rethink this story line. It should never have been aired early in the evening. What is next - terrorists! Can't believe the story lines at the moment.

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Farzanabi
, GB
Oct 28, 2016 5:15 pm EDT

To the crew and cast you've got a nerve by having a ninkname for EastEnders calling them deadenders take a hard look at yourselves disabled storylines and cast who can't even act who act daft Blackburn was no good to you Oates will be the same.

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shadowsandra
, GB
Sep 27, 2016 4:20 pm EDT

What happened to free speech? This guy is a great actor and involved in a great story line. A minority of sensitive viewers have spoilt it, get a life you fools.

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Reviewer71495
,
Feb 17, 2016 2:18 pm EST

I disagree with blackmail it is against the law and tracey barlow has gone beyond that not only did she get a way with arson but now she is blackmailing and being A bully TO NICK S GIRLFRIEND CARLY h ow would she like me to bully and blackmail her so the writers had better get the stoy line wright because I feel that david Cameroon should shut down this programme because it is teaching children to blackmail and bully their friends and family get rid of tracey barlow forever

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stardust1995
eas, GB
Oct 27, 2011 12:32 pm EDT

i think the story line with Chris is really bad it is taking the mick out of people who are ill, i think they should think about there story lines before they put it on air.

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lyn daj
Craigavon, GB
Nov 06, 2010 11:33 pm EDT

Watching our two romantic leisbains, who go to Church sing in a choir, Must think something of God, you would think. But oh no whats next sister Rosie gets all the Church friends tipsy(drunk) at a party. Then the snogging starts between the church going leisbains, then the Pastor arrives in. Yes I say, imagine showing that at that time of the night. It all so wrong, who writes these things. If you did your research you would know in the Bible whats what. I am so so annoyed about that epiosode, there are going be alot of angry people and ones who will not watch you no more. Its a pure mockery to our God, what is wrong with the world today. Get your story right, do you not want to educate the world and the young children coming behind. Do you really what kids thinking this so normal going to church and girls snog each other and get drunk and don't forget have a good laugh about. No standards in your family then or for your children to come then.

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noby64
Bourne, GB
Aug 15, 2009 3:00 pm EDT

The 14th of August episode, I hope there will be justice to have a bent copper setting up drugs is bad news, I do hope to see justice, at the end of the there will only be two sets of fingure prints on the drugs anybody knows that

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7:19 pm EST
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ITV - business opportunity scam

ITV Ventures is a scam. My husband found this business opportunity on TV. It sounded too good to be true, but I gave it a whirl anyway. You pay money to receive incoming calls at your home while attempting to sell vitamin supplements. What they don't tell you is that you need to keep funneling money to the company to keep receiving calls. There's no way to...

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3:32 pm EST

ITV can't cancel autoship/they have caused 2 overdrafts and 1 over the limit charge on my accounts and refuse to take responsibility

I WANT TO CANCEL MY AUTOSHIP PROGRAM SO I WON'T HAVE TO DEAL WITH THEM ANYMORE, BUT YOU HAVE TO SPEAK TO CUSTOMER SERVICE TO DO SO AND SINCE THEY DON'T ANSWER OR RETURN PHONE CALLS YOU CAN'T CANCEL. NOW I'LL HAVE TO CLOSE A CREDIT CARD AND CANCEL MY BANK ACCOUNT TO KEEP THEM OUT OF MY MONEY. DO NOT DO BUSINESS WITH THESE PEOPLE. ONCE THEY GET YOUR INFORMATION THEY WILL HOLD YOU OVER A BARREL, UNTIL YOU JUMP THROUGH FINIANCIAL HOOPS TO PROTECT YOUR FUNDS FROM THEM.

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12:17 pm EDT

ITV refund

We returned the product we orginally purchased within the allotted time. I reached customer service to ask about our refund ($164.64) and was asked for the UPS tracking number which I had and confirmed that someone had signed for the return. I was told the credit would show up on our next credit card statement and nothing showed up. Now, I cannot get anyone on the phone and after sending multiple e-mails, my e-mail address has been blocked by their system.

The company is based in MA but the return was sent to Chicago.

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janice genuise
,
Oct 31, 2007 12:00 am EDT

This customersupport@itvcorporate.com is a hoax. I was dumb enough to order a set of books, however, decided it's not what I wanted and tried to return. ALL their phone # don't work, they answer and the recording states to make a selection and wait for assistance, the call is placed on hold w/elevator music for approx 17 min, then is lost. The return policy says... NO RETURN without an RA number given by customer service, but you can't get anyone on the line... so therefore, no return, no refund!

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Kathy Howard
,
Oct 30, 2007 12:00 am EDT

My Mom received a package in the mail from this company and never ordered the books she was sent. However, she did get billed $44.00 and now she can't reach them to complain or have them shipped back. You DO spend over 20 minutes on the phone with no response. Hoax for sure. Taking advantage of people absolutely!

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Suzanne Moreira
,
Apr 08, 2008 9:21 am EDT

I am trying to cancel my subscription before the 30 days and because I can't find a customer number no one will answer the phone.

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Diva Kreszl
,
Oct 16, 2007 12:00 am EDT

Virtually impossible to return products. After being on hold for 20 minutes I was told a rep would call back with a reurn # in 48 hours. It shouldn't take this long to deal with a problem. I guess they figure most people will get tired of waiting!

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yvonne
,
Apr 14, 2008 10:29 am EDT

I got the RA number but the return address was no where on their literature or box. I must cancel my debit card to prevent recurring charges.

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Edward M Stewart
,
Oct 30, 2007 7:22 am EDT

Terrible service should be out of business you give mail order and direct mktg a bad name. Phone centers should drop you as a client.

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ward dillon
,
Oct 29, 2007 8:25 am EDT

We wish to return the three books an d newsletter. We need the authorization number to return.

We received this material 4 days ago and is not what will be of help to us as we live alone. Please cancel and refund all paid to date and future immediately.

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Rodolfo Franz
,
Oct 16, 2007 4:27 pm EDT

I have been trying to contact ITV for a return authorization, and it is always the same, They do not want or do not care tio answer!

ITV In-depth Review

Website Design and User Experience: The ITV website has a modern and user-friendly design, making it easy to navigate and find the desired content. The layout is intuitive, with clear menus and search functions, ensuring a smooth user experience.

Content Variety and Quality: ITV offers a wide range of content, including news, entertainment, drama, sports, and original programming. The quality of the content is generally high, with popular shows and well-produced productions that cater to various interests and preferences.

Advertising and Commercial Breaks: While ITV does include advertising and commercial breaks during its programming, they are generally well-placed and not overly intrusive. The ads are relevant and often tailored to the viewer's interests, ensuring a more personalized experience.

Streaming and On-Demand Services: ITV provides streaming and on-demand services, allowing users to watch their favorite shows and content at their convenience. The streaming quality is excellent, with minimal buffering and high-definition options available.

Accessibility and Device Compatibility: The ITV website is accessible and compatible with a wide range of devices, including desktop computers, laptops, smartphones, and tablets. It also offers closed captioning and audio description options for users with hearing or visual impairments.

Customer Support and Feedback: ITV has a dedicated customer support team that is responsive and helpful in addressing any issues or concerns. They also actively seek and value user feedback, making improvements based on user suggestions and preferences.

News and Current Affairs Coverage: ITV provides comprehensive news and current affairs coverage, delivering up-to-date information on both national and international events. The news reports are well-researched and presented in a clear and unbiased manner.

Entertainment and Drama Programming: ITV offers a wide range of entertainment and drama programming, including popular shows and series that captivate audiences. The content is engaging, well-written, and often features talented actors and actresses.

Sports Coverage and Analysis: ITV provides extensive sports coverage and analysis, including live broadcasts of major sporting events and in-depth analysis of games and matches. The sports commentators and analysts are knowledgeable and provide insightful commentary.

Original Programming and Productions: ITV produces original programming and productions that are unique and innovative. These shows often showcase new talent and offer fresh perspectives, contributing to the diversity of content available on the platform.

Social Media Presence and Engagement: ITV has a strong social media presence and actively engages with its audience through various platforms. They share behind-the-scenes content, interact with viewers, and provide updates on upcoming shows and events.

Partnerships and Collaborations: ITV has formed partnerships and collaborations with other media companies and organizations, resulting in exciting cross-promotions and joint projects. These collaborations enhance the content offerings and provide viewers with a broader range of options.

International Availability and Localization: ITV is available internationally, allowing viewers from different countries to access its content. The website also offers localization options, such as subtitles and language preferences, to cater to a global audience.

Pricing and Subscription Options: ITV offers free access to its content, supported by advertising. However, they also provide subscription options, such as ITV Hub+, which offers an ad-free experience and additional features for a monthly fee. The pricing is reasonable and provides value for money.

Overall Rating and User Reviews: Overall, ITV is a highly regarded platform with a strong reputation for its content variety, quality, and user experience. User reviews are generally positive, praising the website's design, the range of programming available, and the accessibility of the platform.

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+44 344 881 4150

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