When booked / booking Flight + Hotel recently Dec 2025 everything displayed online during checkout showed Economy Class. Economy Class listed did mention No free checked-in baggage(s) and nothing else. Economy Class would include carryon baggage however just received tickets 2 weeks prior to leaving and the confirmation code showed booking as Ultra Basic which would be lower than Economy. If itravel2000 would have shown the correct Booking Class during checkout as Ultra Basic and listed in addition to No free checked-in baggage(s) along with No carry-on baggage(s) bookings would not have been made.
With itravel2000 showing Economy Class during checkout and no mention of No carry-on baggage(s) allowed when booked the class displayed is what we were expecting. If they are booking at lower class itravel2000 showed be displaying the correct class identifications and mention both No checked-in baggage(s) along with No carry-on baggage(s) together.
Claimed loss: I would think the cost would be around 160.00 now that the class change and would require to check-in baggage(s) as change in Economy Class to Ultra Basic does not allow carry on.
Desired outcome: would just like the Economy Class listed on checkout pages be the tickets purchased including the carry-on baggage(s). The listed No cheked-in baggage(s) shown was not the problem.
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