Iowa Steak Company — steak/chicken
I purchased 2 cases of steak and 2 boxes of chicken from Rachel at Iowa Steak Company in Myrtle Beach, SC. She informed me at the time that regardless of the 3 business day cancellation policy on the invoice, that if I was not satisfied, she would take care of the matter and issue a refund. After trying a few of the steaks, I was very unhappy with the quality of the meat. One steak even tasted sour. I called Rachel and she informed me that she would talk to the manager about a refund and return my call. I questioned her regarding this procedure since SHE was the one who assured me that SHE would make good on this purchase if I was not satisfied. She also denied that she ever told me that she would give me a refund. She never called me back and I was unable to reach her after this conversation.
Unfortunately, I took her at her word. DO NOT! Now, I have cases of steaks/chicken that I cannot eat. I spent $360.00 on food that I will never eat!!! BEWARE CUSTOMER. TRY THE PRODUCT FIRST!!!