Intrepid Travel’s earns a 2.5-star rating from 2 reviews, showing that the majority of adventure seekers are somewhat satisfied with their tours.
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An Adventure of a Lifetime with Intrepid Travel
Embarking on my first journey with Intrepid Travel was a decision I will never regret. From the moment we set off on our adventure from Johannesburg to Victoria Falls with the Okavango Delta highlight, I knew I was in for something special. The organization was impeccable, the guides were not only knowledgeable but also incredibly friendly, and the camaraderie among fellow travelers made the experience truly unforgettable. It's hard to imagine putting together a trip like this on my own now that I've experienced the seamless magic of Intrepid Travel. I can't wait to plan my next adventure with them and would wholeheartedly recommend them to anyone seeking a journey of a lifetime.
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Pros
- Authentic local experiences
- Small group sizes
- Sustainable travel focus
- Expert local guides
- Diverse tour options
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Cons
- Premium pricing compared to rivals
- Limited destination flexibility
- Group travel may deter solo tourists
- Less frequent departures than competitors
Intrepid Travel Complaints 1
Transfer from Airport
I and my brother booked transfer from Kiliamanjaro airport from Intrepid Travel. When we arrived at airport at around 1am on a flight from Amsterdam on KLM there was no one there to transfer us. We did not speak Swahili. We had to book the transfer ourselves as best we could .They refused to give us a refund for the transfer and when we arrived at the hotel Intrepid had not booked the rooms for us.
Claimed loss: $450.00
Desired outcome: travel credit or refund
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Is Intrepid Travel Legit?
Intrepid Travel earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Intrepid Travel has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Intrepidtravel.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Intrepidtravel.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Intrepid Travel have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Intrepid Travel and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on intrepidtravel.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
About Intrepid Travel
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2. Navigating to the complaint form:
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3. Writing the title:
- Summarize the main issue you have with Intrepid Travel in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Intrepid Travel. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents:
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6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
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8. Submission process:
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Ensure you follow these steps to effectively file a complaint against Intrepid Travel on ComplaintsBoard.com.
Overview of Intrepid Travel complaint handling
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Intrepid Travel Contacts
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Intrepid Travel phone numbers+1 (800) 970-7299+1 (800) 970-7299Click up if you have successfully reached Intrepid Travel by calling +1 (800) 970-7299 phone number 0 0 users reported that they have successfully reached Intrepid Travel by calling +1 (800) 970-7299 phone number Click down if you have unsuccessfully reached Intrepid Travel by calling +1 (800) 970-7299 phone number 0 0 users reported that they have UNsuccessfully reached Intrepid Travel by calling +1 (800) 970-7299 phone number+1 (416) 583-2674+1 (416) 583-2674Click up if you have successfully reached Intrepid Travel by calling +1 (416) 583-2674 phone number 0 0 users reported that they have successfully reached Intrepid Travel by calling +1 (416) 583-2674 phone number Click down if you have unsuccessfully reached Intrepid Travel by calling +1 (416) 583-2674 phone number 0 0 users reported that they have UNsuccessfully reached Intrepid Travel by calling +1 (416) 583-2674 phone numberTour Guide+1 (855) 394-3021+1 (855) 394-3021Click up if you have successfully reached Intrepid Travel by calling +1 (855) 394-3021 phone number 0 0 users reported that they have successfully reached Intrepid Travel by calling +1 (855) 394-3021 phone number Click down if you have unsuccessfully reached Intrepid Travel by calling +1 (855) 394-3021 phone number 0 0 users reported that they have UNsuccessfully reached Intrepid Travel by calling +1 (855) 394-3021 phone numberTailor-Made+1 (802) 613-1151+1 (802) 613-1151Click up if you have successfully reached Intrepid Travel by calling +1 (802) 613-1151 phone number 0 0 users reported that they have successfully reached Intrepid Travel by calling +1 (802) 613-1151 phone number Click down if you have unsuccessfully reached Intrepid Travel by calling +1 (802) 613-1151 phone number 0 0 users reported that they have UNsuccessfully reached Intrepid Travel by calling +1 (802) 613-1151 phone number
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Intrepid Travel emailsgillian.monahan@intrepidtravel.com93%Confidence score: 93%Communicationchloe.berman@intrepidtravel.com93%Confidence score: 93%Communication
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Intrepid Travel social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 06, 2025
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