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International Delight

International Delight review: New Formula - French Vanilla 47

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4:54 pm EST
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International Delight changed the formula for the french vanilla coffee creamer and it taste awful! It taste like the fat free version and leaves a yucky after taste. I've been using this creamer for years and always loved it. Now I'm forced to look for another brand of french vanilla creamer that taste better. So disappointing!

Update by frenchvanillalover
Apr 22, 2010 4:02 pm EDT

It's great to hear someone else agrees! I also thought that it was a manufacturing error at first and e-mailed the company a few months back. Then I got the awful news that they changed the formula. I use other creamers now and haven't bought another International Delight creamer since!

47 comments
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James Home
Lake Oswego, US
Jun 18, 2012 9:32 pm EDT

Thank god I found this site. I searched for "new international delight creamer sucks".
Here's the message I just sent them:
"My wife and I love the French vanilla coffee creamer... until now that is. The new label obviously came with a new formula, and it sucks so bad we are going to have to switch to Coffee Mate. We are severely disappointed. Your new recipe seems thinned out, not creamy, and the result is an inferior cup of coffee when compared to the old product.

If this is some genius bean counters idea of a way to save money, it won't, because your sales are going to suffer greatly. "

THIS. IS. NOT. COOL!
Let's flood the in box at: http://www.internationaldelight.com/Contact-Us

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edesigns
West Branch, US
Aug 02, 2010 1:11 pm EDT

08/02/2010
Dear International Delight,
We have been using your product for several years and have preferred it over other brands: ex. Coffee Mate. However, for the last (2) purchases, we have noticed a color and taste change in the Belgian White Chocolate Macadamia that has made 2% milk taste almost as good. What have you done to your product that has reduced the quality and flavor so radically? If we don't see and improvement, we will be looking for another alternate coffee creamer. I hope this has just been a mistake in manufacturing. Please let me know what has happened. Thanks.

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Jayne Dough
Little Elm, US
Jul 11, 2010 8:20 am EDT

I am also having issues with the plastic bottles leaking the product down the side, anybody else?

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Janet O
Warren, US
Jun 11, 2010 7:08 am EDT

I also totally agree... I alway look forward to that 1st cup of coffee in the morning, but with new formula it sucks and just as bad tasting as carnation. To0 watery not creamy at all and funny taste with barely any flavor. I always bought international delight because it was as creamy as half and half with great sweet vanilla flavor. So it looks like I will be going back to half and half..
Internation delight shame on you, I bet you have lost a lot of customers. Go back to the old formula and I will come back until thenhalf and half for me.

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bb513
Baltimore, US
May 07, 2010 1:45 pm EDT

I totally agree... I usually make coffee at home but I ran out of splenda this morning. I stopped for a cup from my local quickie mart and was really caught off guard... I thought the quickie mart had watered down the creamer then finally another customer informed me that they changed the consistency... SUCKS big time we don't get what we pay for anymore.

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AngieMD
Monkton, US
Apr 14, 2010 7:37 pm EDT

OMG, I'm so glad someone else is complaining "out-loud!". I called International Delight today to complain about the change. I thought they were having bottling issues and were putting the fat free in the "regular" bottle. I've already tried 2 other brands because I DO NOT like the new formula. Its like when Coke changed to "New Coke." I've even posted my dismay on my Facebook page!