International Delight
reviews and complaints

I purchased the creamer on Friday 11/3/2023 with an expiration of March 2024, opened it that day and used it and refrigerated the rest on Sunday the 5th I went to use it again and it's completely curdled, it was never left without refrigeration, opened the second bottle bought on the same day and had the exact same issue, now I have 2 open bottles that I cannot use. I reached out to the complaint department and never heard back.

I am not really complaining. I simply need to know why Walmart in Idaho consistently is out of stock for the Irish Cream Coffee Creamer. Is it they simply don't order enough or is there a problem manufacturing this flavor? Do I need to contact Walmart and ask them to increase their order? We have checked several other places for the product but they do not carry the flavor even though they carry other flavors of the International Delight brand coffee creamer. Thank you in advance for your help resolving this issue.

I have been buying Delight coffee creamers for years now...Since before summer of 2023, I've noticed my creamer is thinner seems watered down. I use to use small amount to get that great taste now I use 1/2 coffee 1/2 creamer. What's going on? I bought different kinds, amound joy, camamel, vanilla, chocolate mocha, all taste watered not thick like I use to drink. I am using a bottle every two days it use to last me a week or more. Has anyone else noticed this. I shop at different grocery stores too. Thank you for listening please tell me the truth. This creamer is 4.00 a bottle now. I gotta have coffee and my good thick taste creamer back. I can't prove this but I taste it.

After using irish cream flavor (my favorite) for many years, (until it mysteriously disappeared from the stores). I finally adjusted to another flavor (french vanilla). Now, after several years, this flavor has the appearance of being clabbbered. They are well within "use by date" and from 3 different stores. The chunks are a definite turn off. Gross, to say the least.

Your International Delight Sweet & Creamy Coffee Creamer has changed drastically near the end of last month. The taste has changed, the creaminess is now nonexistent and all of a sudden it is on sale in every store.

What happened with your production of this series: SELL BY: 28 AUG 2023

CIC: [protected]

IF you intend to change it back to the way it was, I will use it again. If not, I am so sorry that you will be losing my patronage.

Why some companies change something that is good to something that is mediocre is beyond me! When my husband brought home the "new & improved" IC Sweet & Creamy & I read that it is the same as the one before, I knew I was in trouble. This new stuff tastes like insecticide! It's not our fault you didn't renew your contract with Cold Stone Creamery & you better believe I & I am sure plenty of other people will NOT be buying your creamer again until you fix this!

For the third time in a row, this creamer has a hole in the upper plastic where the lid screws on. This time it leaked all over the other groceries in my bag and ruined some of them. Obviously I'm scared to drink it, as it may be contaminated. I purchased this today on 4/19/23 at 3:30pm. I'm disappointed as this is my absolute favorite creamer and this is the third time this month.

The Coldstone creamer was a staple in my home for 4 people. The sweet and creamy you replaced it with Is far less tasty and never seems to sell in stores in my area. The Coldstone was always low on stock or sold out. Please at least open another slot to bring back the coldstone because I have completely stopped drinking coffee because I like no other creamer and my wife and daughters constantly say how they miss it

I am really disappointed that the Coldstone Creamer has been discontinued. It was the only creamer I purchased. The sweet and creamy is just awful. Purchased it once, but never again. I am so disappointed in this cancelation that I am refusing to buy any International Delight creamers. I will find something from the competition, its the only way I know how to protest (with my money). Please bring back the Coldstone Creamer.

Please bring it back. I'm in despair. My coffee is miserable without it. It's a dark shadow of its former self without it. The creaminess and comfort it brought to my coffee is par none. Please, oh please, bring it back. The only replacement I've found is Coffe Mates Cafe Mocha and it's nowhere near the quality or enjoyment that Salted Caramel Mocha brought to me.

A loving fan always,

JT

What have you done to your formulas? Are you cutting costs? Every flavor tastes similar and not in a good way. The "Sweet and Creamy" tastes nothing like the Cold Stone. The French Vanilla tastes off and I cannot find my favorite, the Irish Cream. There was a peppermint that was tasty but it was seasonal & I haven't seen it for at least a year. While we're at it, would you consider removing the palm oil? It's just about the worst thing you can but in your body.

Last weekend, my nephew was ill with nausea, dizziness, and light-headedness. We couldn't figure out where is was coming from and by February 27, 2023 he called me to pick him up from school because of how he was feeling. He was thinking it had something to do with the coffee he made, but he didn't know what he was doing wrong to make him sick.

Fast forward to today, my nephew decided to try making some coffee again. His first cup of coffee he used another creamer and was fine. However, with his second cup he used this creamer and halfway through his cup, he started complaining of the same symptoms. I looked at the bottle and the Expiration date says 7/14/2023. I smelled the first creamer and it smelt fine. I then smelled this creamer and it has a sour smell.

Why in the world would one discontinue the... Cold stone sweet creamer flavor? This new version does not even compare! I have just recently started drinking coffee and it was because of this creamer that I came to enjoy it. Please bring it back. It was always out of stock when I went to buy but the hunt for my favorite creamer was always worth it. I had no ideal you were in the process of discontinue or I would have been buying it all up. The last time I purchased it there were 3 on the shelf and I bought 2 trying to be nice and leave 1 for the next person on the hunt. Had I known you discontinued it they would have all came home with me. The flavor is the best!

Yes this is a big disappointment For me and my wife both use this we use 1 and a 1/2 big containers a week we've tried the other new version sweet cream there's no comparison we would like to stay and if not come back as soon as possible. We've been running around trying to scooping it up. I used to use coffee mate non dairy Creamer finally switch back to this style cream a year ago and I have to switch again. My AM coffee will not be the same

You have apparently discontinued Sweet Cream flavor. Unfortunately, I like cream in my tea. Sweet cream flavor is the only one that doesn’t mess with the flavor of the tea. I don’t need a lot of heavy flavor overriding the natural herbal flavors. I drink a variety of herbal teas and don’t need Ammorretto, almond joy, or hazel nut interfering with my tea!

This is not so much a complaint But more an observation I had experienced until recently.

I’ve just noticed the last two bottles of ID FV creamer I have bought, the longer the creamer sits, it like congeals, gets thick, real slimey like.

I don’t know how else to describe it.

I don’t use a lot at a time so a bottle will last me a couple months, and this bottle says buy before June 2023. And I mean it still tastes good but I’ve never seen it get in this slimey like state where it’s almost syrupy, idk if my refrigerator is too cold or something.

Has anyone heard or had this happen?

I have recently realized that you have discontinued the Coldstone Sweet Cream flavor. I am not sure the rational for discontinuing a flavor that sold out consistently in all the different stores I would buy it from but suspect it is a financial issue as I am sure there was a "royalty" paid to Coldstone for the use of their name. The substitution "Sweet Cream" is not comparable at all. Please reconsider the decision or improve on your formula for the Sweet Cream. You have lost a loyal customer until something changes.

Why in the world would one discontinue the... Cold Stone Creamer flavor. It was always in demand and would sell out first in Raley's, Walmart, Smart foods and Safeway just to name a few here in California. The Sweet and Creamy doesn't even compare! (the smell, taste or consistency are not the same). Perhaps this is your cheaper version or a substitute. It was one of the ones I love and share in others in my community. I don't know if this will ever get the corporate office or not or even make a difference to others but I was so compelled to make a complaint about the drastic change.

I went to buy mt favorite coffee creamer at Walmart yesterday and the employee said it was discontinued. I am very upset with this as this is the only coffee creamer I have found to suite my taste. I have several opened creamers in my refrigerator but are not as tasty as coldstone. PLEASE DO NOT DISCONTUE. Why would you discontinue a product that many is addicted to and loves.

I have been looking for my absolute favorite creamer (almond joy) for almost 2 months couldn’t find it anywhere! Finally found some today bought the whole case a was so disappointed a dissatisfied that the recipe has been changed! Why would you change it? Please change it back if all I wanted to taste was coconut I would buy coffee mates coconut cream which I do not like!