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The good, the bad, and the ugly - discover what customers are saying about IndiaPlaza.in

Welcome to our customer reviews and complaints page for IndiaPlaza.in. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with IndiaPlaza.in.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used IndiaPlaza.in's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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Please feel free to browse our reviews and complaints and share your own experience with IndiaPlaza.in. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
D
6:26 pm EST

IndiaPlaza.in Indiaplaza sucks big time, it is a dead website, no reply, no customer care, no delivery of product

Indiaplaza sucks big time, it is a dead website, no reply, no customer care, no delivery of product. Buy the product online and wait till eternity.

Submit ticket and forget about reply, they never reply. You will never be able to connect via phone to them. I pass through the horrible experience. Dont believe just buy one product and see yourself

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kumar154
, IN
Feb 11, 2013 11:27 am EST
Verified customer This comment was posted by a verified customer. Learn more

This servie is really too bad i have all ready book product but till date not received i have paid pay through online net banking my order given below on attachment

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1:56 am EDT
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IndiaPlaza.in Cheating company

Never buy anything from India Plaza.

I suspect its a big time scam where they just cheat people by taking money and not shipping item. I used the site 4 times and every time I had bitter experiences

IN1206100326
IN2307100253
[protected]
[protected]

One order ([protected]) was delayed for 30 days! One order ([protected] - flowers) was pathetic on quality. They promised 18 red roses but delivered only 12 roses with an ugly arrangement.

Another order was past the date of given ship date by a month and when I called multiple times, they said they don't have the item and cancelled the item. I got the refund after 7 days.

Another item in the same order was in 'shipped' status but I never got it! I did not receive refund till now. Customer support person says that the courier company do not have service to the address given by me (Guntur). Big time LIE! I can easily dis-prove it.

One more order (IN2307100253) was supposed to be shipped by 30th July but was not shipped till 7th August and the customer representative keeps saying that she is checking with the supplier! How long?

Before of the scam guys. Never buy anything at Indiaplaza.in

I am sooooo frustated with this company. How can I help others from getting cheated by this company?

Read full review of IndiaPlaza.in and 18 comments
Update by abhanuc
Jun 03, 2016 8:21 am EDT

BIG Time cheaters. Never ever buy anything from them. Never advice anyone to buy from them

An item (Favourite Nursery Rhymes) in my order IN1206100326 is pending with them since 3 months. They neither ship the item nor refund money! Its been 3 months!

They came up with all sorts of reasons that gthe item is not available, alternate shipping address required etc but still I haven't recieved my order.

I hate this website, to the core. They are cheaters and deserves punishment by the cybercrime law.

Update by abhanuc
Aug 11, 2010 4:11 pm EDT

Guys,

Check this United States website BBB.COM for rating on Indiaplaza. Rated "F" on a scale of A+ to F

http://www.bbb.org/central-texas/business-reviews/internet-services/india-plaza-operations-in-austin-tx-90004802#ratingdetails

•8 complaints filed against business
•Failure to respond to 7 complaints filed against business.

Any more proof needed to explain their business model?

Never buy anything from Indiaplaza

Update by abhanuc
Aug 11, 2010 4:07 pm EDT

Guys,

Check this United States website BBB.COM for rating on Indiaplaza. Rated F on a scale of A+ to F

http://www.bbb.org/central-texas/business-reviews/internet-services/india-plaza-operations-in-austin-tx-90004802#ratingdetails

•8 complaints filed against business
•Failure to respond to 7 complaints filed against business.

Any more proof needed to explain their business model?

Never buy anything from Indiaplaza

Update by abhanuc
Aug 11, 2010 3:46 pm EDT

BIG Time cheaters. Never ever buy anything from them. Never advice anyone to buy from them. I had many bitter experiences with this crooked website. They lure you with false advertising and displaying out-of-stock items.

An item (Favourite Nursery Rhymes) in my order IN1206100326 is pending with them since 3 months. They neither ship the item nor refund money! Its been 3 months!

They came up with all sorts of reasons that gthe item is not available, alternate shipping address required etc but still I haven't recieved my order.

I hate this website, to the core. They are cheaters and deserves punishment by the cybercrime law.

Indiaplaza cheats with false advertising and fake products and then never deliver them. If asked, they come up with all sorts of reasosn like 'shipment returned' or 'zipcode cannot be serviced'.

I hate this company so much that I want to take legal action and put them behind bars. Can we form a forum and fight against them?

Update by abhanuc
Aug 11, 2010 3:16 pm EDT

Arun,

I suspect Indiaplaza.in is just playing tricks. are you sure DTDC get the package? Indiaplaza cheats with false advertising and fake products and then never deliver them. If asked, they come up with all sorts of reasosn like 'shipment returned' or 'zipcode cannot be serviced'. Do you live in a remote place?

I hate this company so much that I want to take legal action and put them behind bars. Can we form a forum and fight against them?

Update by abhanuc
Aug 11, 2010 3:09 pm EDT

BIG Time cheaters. Never ever buy anything from them. Never advice anyone to buy from them

An item (Favourite Nursery Rhymes) in my order IN1206100326 is pending with them since 3 months. They neither ship the item nor refund money! Its been 3 months!

They came up with all sorts of reasons that gthe item is not available, alternate shipping address required etc but still I haven't recieved my order.

I hate this website, to the core. They are cheaters and deserves punishment by the cybercrime law.

Update by abhanuc
Aug 11, 2010 3:00 pm EDT

I had multile experiences with IndiaPlaza that make me sick of them. Beware of this website friends. Never buy anything from them. Protect your money and frustation.

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vandana modi
, IN
May 02, 2011 2:22 pm EDT

The online site has not sent my promised vouchers .the initial purchse was from taggle.com which promised 12 vouchers one every month ...I have called many times but only promises and no vouchers arrive.
should i contact taggle?Are they not responsible ?

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Aman jagga
,
May 05, 2008 3:48 am EDT

I buy the mobile on www.indiaplaza.in they shipped the mobile on 17th april today is 5th may. the no is [protected]

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Vicky Bahl
,
Oct 09, 2007 12:00 am EDT

I bought a hand sewing machine from IndiaPlaza.in and it doesn't work. They promised me a pick up and exchange of the product but nothing has happened. They need to improve a lot.

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Arun Prakash Ray
,
Jul 26, 2007 12:00 am EDT

Till now, the co. doesn't have a clue, where the book is. DTDC is equally responsible for the goof up.

Sue them... children are becoming restless, & creating trauma for the parents, on non-delivery of this Harry Potter 7 book.

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huzaihfa
,
Jul 21, 2007 12:00 am EDT

I had pr-ordered The book Harry Potter 7 and many like others did not receive it on 21st as hey had promised, planning to sue the company. Who wants to join in!

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ramnath krishnamoorthy
,
Jul 21, 2007 12:00 am EDT

The shopping site indiaplaza.in promised delivery of Harry Potter 7 on release date but I did not receive it as promised. I could bought it at the store instead.

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Jacob C
, IN
Oct 25, 2011 10:47 am EDT

order nbr IN1010110362 done on 10th Oct.Reason for non delevery-First flight Courier does not have service to Kerala.It is biggest Crap i ever heard.I an a Travel Agent and i send many couriers thru First Flight also.from Cochin.The very idea of replying that the fault lies with Courier company is the biggest sham .Arent you guys in India plaza ashamed to record such a big lie.Inspite of several mails, regarding the Pendrive i ordered, still no reply .
After paying the money upfront, is the customet a nuisance for india Plaza .?The CS is absolutely useless . we have to wait 10-15 mts to connect to CS agent .but he is unable to help the customer . I think only 1 or 2 agents in teh counter as it took about 12-15 mts to get a call connected when i was 6 th customer online

Jacob

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Jacob C
, IN
Oct 25, 2011 10:36 am EDT

India Plaza is a 3rd rate company .They do not have a Toll Free number as compared Homeshopping 18 or Tradus, Bag it Today etc.They have only 1 number in Bangalore and a customer has to wait 15-20 minutes to get a CS Agent . I had ordered for 2 pendives worth Rs 699.Though Cod is avilable, in reality u have to pay upfront.I ordered item IN1010110362
on 10th Oct . Till 17th, it was ready to ship -7 days to ship .on 18th oct it showed shipped . but no consignment nbr.Meanwhile i had sent several mail .But no one bothered.Today is 25th and still no sign of the item i paid for .On Thursday i called them and the reply was, Since First Flight does not have courier service to kerala, they are unable to deliver the item i ordered in Cochin.But he promosed to sent by anothetr courier on Friday.Today is Tuesday no sign of item so far.My last complaint nbr CNT [protected], has not been answered even after 3 days . Hallo is anyone worth their Job in India Plaza listening .Today also i spoke to CS Agent Wasim Ahmed and he promised to connectr to his superiors and the Phone was cut off . Apart from the Rs 699, i must have spend about Rs 100-150 on STD to call up Bangalore Office .
will i get a refund for the money i send you.?Why is it that you think the customer is a nuisance after getting the money?If not why are you not replying to the emails, i sent .

Jacob
[protected]
j.ck1122@gmail.com

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akhildara
, IN
Oct 15, 2011 12:33 pm EDT

Super worst indiplaza.com check this
http://www.consumercourt.in/beware/74636-indiaplaza-cheaters-dont-buy-them.html#post167428

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jai raj
, IN
Aug 30, 2011 1:31 pm EDT

really very bad, all my orders are in pending state, one is shipped from last 10 days but not yet deliver, even the courier vendors name is not there and da status is IN TRNSIT.
really fed up such stupid website

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M
2:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

IndiaPlaza.in Faulty product supplied by indiaplaza.in

Had placed order for Olympus Binocular 8x40 DPSI, with order number : IN2403100655 dated 24th March 2010.

Received a product on 08.04.2010

The box was not company seal packed. On the company box its written "Made in japan". Inside on the product its written "Made in China". Seams like the product inside the box has been opened and changed.

On contacting customer care, Vathsala said that the product would be picked up and replaced. But till today (after 40 days) no one has come for replacement. Moreover the customer care dept is not responding now.

The binoculars are of poor quality and not upto mark and they strain eyes on use. They can harm eyes.

Read full review of IndiaPlaza.in and 4 comments
Update by makanirajan
Jun 02, 2010 12:08 am EDT

As discussed issue resolved. Case closed.

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abhanuc
, IN
Aug 11, 2010 4:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Guys,

Check this United States website BBB.COM for rating on Indiaplaza.in. Rated F on a scale of A+ to F

http://www.bbb.org/central-texas/business-reviews/internet-services/india-plaza-operations-in-austin-tx-90004802#ratingdetails

•8 complaints filed against business
•Failure to respond to 7 complaints filed against business.

Any more proof needed to explain their business model?

Never buy anything from Indiaplaza

A
A
abhanuc
, IN
Aug 11, 2010 2:58 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

BIG Time cheaters. Never ever buy anything from them. Never advice anyone to buy from them

An item (Favourite Nursery Rhymes) in my order IN1206100326 is pending with them since 3 months. They neither ship the item nor refund money! Its been 3 months!

They came up with all sorts of reasons that gthe item is not available, alternate shipping address required etc but still I haven't recieved my order.

I hate this website, to the core. They are cheaters and deserves punishment by the cybercrime law.

A
A
abhanuc
, IN
Aug 08, 2010 11:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Indiaplaza.com is a total scam company. They show wide variety of items on website even if the suppliers can't ship those items. If you follow-up multiple times, they tell stories like 'shipment is returned'. If you press further, they say that the item is 'out of stock' and return money after 10 more days.

If you do not follow-up, consider your money gone! I had this experience multiple times

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Team_Indiaplaza
, IN
May 29, 2010 6:17 am EDT

Dear Rajan Makani,
As discussed, please send the item back to us. We will refund the complete order value with the shipping charges incurred to send the item back to us to your account. We will check the issue with our suppliers as soon as we receive the item and will ensure that this will not be repeated again. Please accept my sincere apologies for the inconvenience caused.
Thanks,
Warm Regards,
Gautham.R
www.indiaplaza.in

ComplaintsBoard
M
12:16 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

IndiaPlaza.in Poor quality customer service

Buying an electronic item from online store. I thought in India it has started (buying online) but it seems the processes in place for online shops are still in nascent stages. I have been buying books from Indiaplaza and was satisfied with their service. But first time I bought an electronic item, the website shows 12 working days for the product. I asked customer care if there is any expedite shipping they said no. I told them I need the product earlier than 12 days they said they will try but cannot ensure. Then for 12 days I called regularly to know the status of the product but these people said its under process. After twelve days I asked them to cancel the order then they said its not available thats why they have to cancel the order. Ridiculous! They should have told me and I would have bought from somewhere else.

After canceling the order they said it will take 4 working days to refund the money. On third day I called again and they say the process has not been initiated. And it will take another three working days. This is really poor quality customer service.

Read full review of IndiaPlaza.in and 4 comments
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The complaint has been investigated and resolved to the customer’s satisfaction.

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abhanuc
, IN
Aug 11, 2010 4:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Guys,

Check this United States website BBB.COM for rating on Indiaplaza. Rated F on a scale of A+ to F

http://www.bbb.org/central-texas/business-reviews/internet-services/india-plaza-operations-in-austin-tx-90004802#ratingdetails

•8 complaints filed against business
•Failure to respond to 7 complaints filed against business.

Any more proof needed to explain their business model?

Never buy anything from Indiaplaza

A
A
abhanuc
, IN
Aug 11, 2010 3:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

BIG Time cheaters. Never ever buy anything from them. Never advice anyone to buy from them. I had many bitter experiences with this crooked website. They lure you with false advertising and displaying out-of-stock items.

An item (Favourite Nursery Rhymes) in my order IN1206100326 is pending with them since 3 months. They neither ship the item nor refund money! Its been 3 months!

They came up with all sorts of reasons that gthe item is not available, alternate shipping address required etc but still I haven't recieved my order.

I hate this website, to the core. They are cheaters and deserves punishment by the cybercrime law.

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consumercare
, IN
Jan 21, 2010 11:19 pm EST

Ya, I agree with mihas . Indiaplaza is not taking care of their customers . They listed many items on their website . But, after few days of ordering they use to say 'Due to unavailability of product, order has been cancelled' . And the payment refund arrives after a long time . Dei indiaplaza, for what Hell you are running shopping mall . Rather than cheating customers, close your shopping mall and **** the **** .

We have also posted a complaint with local police station regarding this type of cyber crime by indiaplaza . Soon, This indiaplaza cheating guys will be banned for their
nonsense business .

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Indiaplaza.in
, IN
Jan 18, 2010 11:20 pm EST

Dear Mihas,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on 080- [protected] or write to : .

Wram Regards,

Team Indiaplaza

ComplaintsBoard
R
4:50 am EDT

IndiaPlaza.in Indiaplaza charged me more than the MRP

Hi,

I placed an order for Cadbury Almonds on IndiaPlaza for Rs. 200 + Rs 35 (as shipping charges). When I received the product, the MRP stated on the box says Rs 145.

I have been sending them mails for almost 10 days, and they keep stating that they need to check the price difference from the concerned department.

Can anyone please advise me how/where to lodge a complaint against them.

Regards,

Ravi

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RenukaRao
, AU
May 19, 2016 10:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I would like to make a complaint against Indiaplaza. They were meant to deliver roses and 2 Toblerone chocolates 100gms each to my Parents yesterday the 19th May 2016 on occassion of their wedding anniversary order number GTIP-6535. They instead delivered the roses and 2 bars of Cadbury chocolate each weighing 65gms. When I called their customer service, instead of apologising I was asked to send an email and cut my phone call in the middle of the conversation. I sent an email haven't heard from them as yet. Last year as well I had ordered the same, and paid extra for definite delivery on the same day. Then they delivered but the earlier day itself. I could have done that myself without paying the excess amt by having the delivery date as 18th instead of 19th. Then as well I had emailed and am still waiting to hear from them. I will definitely not buy anything from them in the future but would like an apology especially for their unprofessional customer servicce.

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abhanuc
, IN
Aug 11, 2010 4:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Guys,

Check this United States website BBB.COM for rating on Indiaplaza. Rated "F" on a scale of A+ to F

http://www.bbb.org/central-texas/business-reviews/internet-services/india-plaza-operations-in-austin-tx-90004802#ratingdetails

•8 complaints filed against business
•Failure to respond to 7 complaints filed against business.

Any more proof needed to explain their business model?

Never buy anything from Indiaplaza

A
A
abhanuc
, IN
Aug 11, 2010 3:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

BIG Time cheaters. Never ever buy anything from them. Never advice anyone to buy from them. I had many bitter experiences with this crooked website. They lure you with false advertising and displaying out-of-stock items.

An item (Favourite Nursery Rhymes) in my order IN1206100326 is pending with them since 3 months. They neither ship the item nor refund money! Its been 3 months!

They came up with all sorts of reasons that gthe item is not available, alternate shipping address required etc but still I haven't recieved my order.

I hate this website, to the core. They are cheaters and deserves punishment by the cybercrime law.

Indiaplaza cheats with false advertising and fake products and then never deliver them. If asked, they come up with all sorts of reasosn like 'shipment returned' or 'zipcode cannot be serviced'.

I hate this company so much that I want to take legal action and put them behind bars. Can we form a forum and fight against them?

A
A
abhanuc
, IN
Aug 08, 2010 11:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Indiaplaza.com is a total scam company run by intelligent crooks. They show wide variety of items on website even if the suppliers can't ship those items. If you follow-up multiple times, they tell stories like 'shipment is returned back to supplier' etc. If you press further, they say that the item is 'out of stock' and return money after 10 more days.

If you do not follow-up, consider your money gone! I had this experience multiple times and would never suggest anyone buy from Indiaplaza.in

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Team_Indiaplaza
, IN
May 29, 2010 6:19 am EDT

Dear Ravi,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on 080- [protected] or write to : gautham@indiaplaza.in

Wram Regards,

Team Indiaplaza

ComplaintsBoard
S
1:47 am EDT

IndiaPlaza.in NON delivery of IFB microwave oven

This is regarding with the issue of the non-delivery of the IFB Microwave Oven- 17PG1S which was shipped out by indiaplaza on 12th May. I had placed an order for the same on the 2nd of May 2008 (Mother's Day Special) and as per the terms and conditions by this company, the orders are usually delivered within 4 days. Since they repeatedly ask for time and it has been a month since this issue has been going on. I would like to follow this issue up on my own and would like to let them know, that I may have to contact the CONSUMER FORUM with regard to this, if no effort is shown by this company in terms of delivering the order, in the meanwhile.

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abhanuc
, IN
Aug 11, 2010 3:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

BIG Time cheaters. Never ever buy anything from them. Never advice anyone to buy from them. I had many bitter experiences with this crooked website. They lure you with false advertising and displaying out-of-stock items.

An item (Favourite Nursery Rhymes) in my order IN1206100326 is pending with them since 3 months. They neither ship the item nor refund money! Its been 3 months!

They came up with all sorts of reasons that gthe item is not available, alternate shipping address required etc but still I haven't recieved my order.

I hate this website, to the core. They are cheaters and deserves punishment by the cybercrime law.

Indiaplaza cheats with false advertising and fake products and then never deliver them. If asked, they come up with all sorts of reasosn like 'shipment returned' or 'zipcode cannot be serviced'.

I hate this company so much that I want to take legal action and put them behind bars. Can we form a forum and fight against them?

T
T
Team_Indiaplaza
, IN
May 29, 2010 6:29 am EDT

Dear Saikat Pandit,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on 080- [protected] or write to : gautham@indiaplaza.in

Wram Regards,

Team Indiaplaza

ComplaintsBoard
P
12:00 am EDT

IndiaPlaza.in Harry Potter book is missing!

Like thousands had pre-ordered a copy of "Harry Potter and the Deathly Hallows" a month before the release of the book and it was supposed to be delivered to my doorstep on the 21st of July, 2007. It's 11:40 a.m. on 23 July and there is no sign of the book. The 'order status' on my IndiaPlaza account still reads - "ReadyToShip". They didn't intimate about the possibility of a late delivery. On the contrary, they assured everyone that the book would definitely be delivered on the 21st of July in 9 cities of India, which included mine (New Delhi).

I tried reaching their customer care number 080-[protected] but its constantly engaged for the last two days. Tried sending them mails on their customer care - [protected]@Indiaplaza.in and every other possible mail id but no response.

I wrote a complain to CNN - IBN and they have promised to investigate this . If anyone wants to visuallyt record his complaint, please call Sudhanshu at CNN-IBN on [protected].

Thanks.

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abhanuc
, IN
Aug 11, 2010 4:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Guys,

Check this United States website BBB.COM for rating on Indiaplaza.in. Rated F on a scale of A+ to F

http://www.bbb.org/central-texas/business-reviews/internet-services/india-plaza-operations-in-austin-tx-90004802#ratingdetails

•8 complaints filed against business
•Failure to respond to 7 complaints filed against business.

Any more proof needed to explain their business model?

Never buy anything from Indiaplaza

A
A
arahul
, IN
Mar 02, 2010 5:54 am EST
Verified customer This comment was posted by a verified customer. Learn more

India Plaza always does this late delivery or does not deliver the orders. The recent Valentines day gift which is expected on Feb14 was delivered on Feb15 this was also after my follow-up on the same. This is really bad service. Never believe the online purchase for such occasions.

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Complainant28301
delhi, IN
Jul 24, 2007 10:59 pm EDT

I was able to contact Indiaplaza CC 080-[protected] on 21st once and they said they will deliver it that day itself even if by night. But after that it was always busy. But again got thru them on and 25th and they assured that it would be done today. Lets hope they finally deliver all that they had promised with the offer.

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nupur shipley
,
Jul 23, 2007 10:02 pm EDT

Indiaplaza people have not delivered my copy of HP book 7 as well.

I wrote a mail to their customer care id and got a mail apologizing for the delay, but they did not give me any reason for it. However, today i have been able to get threw their office numbers (Customer care no.s are still engaged) and they say that they had handed over the books to DTDC couriers, but DTDC could not handle the volume. This happened across couple of cities.

Now it seems the Indiaplaza people are personally coming over and delivering the books. Have been promised that it will be delivered today. Will let you all know if I get it and would appreciate updates from any of you whenever you receive the copy.

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amit Patnaik
,
Jul 23, 2007 5:33 am EDT

Indiaplaza they have not delivered the book even on 23rd. And they advertise that they have delivered 10000 copies on their site.

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