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Impromptu Gourmet Customer Service Phone, Email, Contacts

Impromptu Gourmet
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Impromptu Gourmet Reviews 3

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Impromptu Gourmet Turkey Triumph: Impromptu Gourmet Review

So, we decided to give Impromptu Gourmet a try and ordered the beef wellington. Unfortunately, it didn't quite hit the spot for us. However, we also ordered the turkey and boy, oh boy, was it a winner! I'm a huge fan of turkey and this one did not disappoint. It was juicy and flavorful, and the pastry crust was simply scrumptious. I couldn't help but rave about it to my friends and family. Overall, I would highly recommend giving Impromptu Gourmet a chance, just make sure to try the turkey!

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Impromptu Gourmet Disappointing Presentation: My Review of Impromptu Gourmet's Sympathy Gift Package

I recently received a package from impromptugourmet.com as a sympathy gift, and I have to say, I was disappointed with the presentation. The package arrived in a huge styrofoam container, which I suppose was necessary to keep the food cold, but it seemed excessive and wasteful. To make matters worse, the dry ice bag was ripped, which caused some of the soup boxes to come open during transit. When I opened the package, I was greeted with a mess of soup boxes and ice packs, and it was clear that the contents had been jostled around quite a bit.

To add insult to injury, the only indication of who had sent the package was an invoice on very cheap paper that had been torn in half. It seemed like a missed opportunity to include a personalized note or card, which would have made the gift feel more thoughtful and special.

Now, I want to be clear that this review is not about the quality of the food itself. I haven't had a chance to try everything yet, but the items look and smell delicious. However, the lackluster presentation definitely detracted from the overall experience. It felt like I was receiving a bulk order from a discount warehouse, rather than a carefully curated selection of gourmet treats.

Overall, I think impromptugourmet.com has some work to do in terms of presentation and packaging. While the food itself may be high quality, the overall impression left something to be desired. If you're looking for a gift that feels truly special and thoughtful, you may want to look elsewhere.

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Impromptu Gourmet Terrible Customer Service and Shipping Issues with Impromptu Gourmet

This company is not worth your time or money. There are plenty of other companies out there that offer great customer service, unlike Impromptu Gourmet. It seems like they have people working remotely from their homes, which is fine, but it takes them over 48 hours to respond to your inquiries. I recently placed an order for Christmas dinner that cost me over $300. I needed to update my shipping address because I had moved over 5 years ago, so I did that. However, when I reviewed my order confirmation, I noticed that their system defaulted back to my old address. This wouldn't be a problem with a good company, but Impromptu Gourmet is not a good company.

When I tried to revise or cancel my order, I was told that there was no way to do this once the order was placed. Really? I had to wait until Monday at 8:00 am to call customer service, and when I finally spoke to someone and explained the issue, I was told that a case would be opened, and I would be called back within 24-48 hours. Unbelievable! My order was looking to be shipped out to an address that was an hour away from where I currently live, and that's all I got. I emailed them three times and phoned them multiple times to follow up on "my case," but still, my order went to the old address, and they just didn't care.

UPS told me that all they needed to do as the sender was to contact them and re-route the delivery to my current address, but they sat on their hands and did nothing at all. Three days later, they emailed me to say that this was "human error," so it was my fault, and all they would do was send a replacement at 50% of my cost, and I would have to pay the full $50 shipping charge AGAIN. They can kiss my ***! I reached out to my realtor, who got in touch with the new owners of my previous home, and they were kind enough to keep my perishable items frozen until I could drive an hour to pick them up this weekend. Luckily, my order mistakenly went to some good people, but it could have turned out very differently.

Impromptu Gourmet, shame on you! I hope your company goes under very soon due to your lack of customer service. I will be unsubscribing from all catalogs and emails from your company because I would never buy from you again, and I will tell anybody who will listen that they shouldn't either!

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Is Impromptu Gourmet Legit?

Impromptu Gourmet earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Impromptu Gourmet stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Impromptu Gourmet's reputation as a trustworthy leader in their field. Customers can rely on Impromptu Gourmet's services, assured they're dealing with a highly reputable and fully legitimate company.

Impromptu Gourmet has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Impromptu Gourmet's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Impromptugourmet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Impromptugourmet.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Impromptu Gourmet as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Impromptugourmet.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Impromptu Gourmet

Screenshot Impromptu Gourmet
Impromptu Gourmet is a premium online food retailer that offers a wide range of gourmet food products to customers across the United States. The company is dedicated to providing high-quality, delicious, and convenient meals that can be enjoyed in the comfort of your own home. With a focus on quality ingredients, unique flavors, and exceptional customer service, Impromptu Gourmet has become a go-to destination for foodies and home chefs alike.

One of the key features of Impromptu Gourmet is its extensive selection of gourmet food products. From appetizers and entrees to desserts and snacks, the company offers a wide range of options to suit any taste or occasion. Whether you're looking for a quick and easy meal for a busy weeknight or a special dish to impress your guests, Impromptu Gourmet has you covered.

Another standout feature of Impromptu Gourmet is its commitment to quality. The company sources only the finest ingredients from around the world, ensuring that every dish is made with the freshest and most flavorful ingredients available. From premium meats and seafood to artisanal cheeses and spices, Impromptu Gourmet's products are sure to delight even the most discerning palate.

In addition to its exceptional food products, Impromptu Gourmet also offers a range of convenient services to make mealtime easier and more enjoyable. The company's website features a variety of recipes and meal ideas, as well as helpful cooking tips and techniques. Customers can also take advantage of Impromptu Gourmet's gift card program, which makes it easy to give the gift of gourmet food to friends and loved ones.

Overall, Impromptu Gourmet is a top-notch online food retailer that offers a unique and delicious selection of gourmet food products. With a focus on quality, convenience, and exceptional customer service, the company is sure to satisfy even the most discerning foodie. So why not give Impromptu Gourmet a try today and experience the delicious flavors and convenience of gourmet food delivered right to your door?
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  1. Impromptu Gourmet Contacts

  2. Impromptu Gourmet phone numbers
    +1 (877) 632-5766
    +1 (877) 632-5766
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  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 17, 2024
Impromptu Gourmet Category
Impromptu Gourmet is ranked 90 among 101 companies in the Food and Beverages category

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