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CB Smoking and Tobacco Imperial Tobacco Australia Riverstone premium rum blend
Imperial Tobacco Australia

Imperial Tobacco Australia review: Riverstone premium rum blend

R
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11:17 pm EDT
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My pouch has a large trace, off what looks like to me rodent scat. not happy at all my partner and my self wish to not smoke it for the reason of hygiene. I would like to know https://drive.google.com/file/d/12sYmHXRC998xgUBC6uSErMCcpI9fvK1W/view?usp=drivesdk it is 23/4/2022 13:00

Desired outcome: Replaced at your full cost shots not cheap anymore

Imperial Tobacco Australia response
Apr 25, 2022 11:55 pm EDT
Imperial Tobacco Australia customer support contacts
Phone numbers

1800 677 953

Address

121 Winterstoke Road, Bristol, BS32LL, AU

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At Imperial Brands Australia we take consumers’ concerns about the quality of our products particularly seriously. We see from what you have written above that you have had a less than ideal experience with one of our products. We invite you to contact our Customer Response Centre, to have your experience recorded so that any production problem can be identified and dealt with swiftly and appropriately. Please contact us on our telephone number, which is located on the bottom fold of the pouch in white print and quote ticket number 884450131.
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  2. Imperial Tobacco Australia phone numbers
    1800 677 953
    1800 677 953
    Click up if you have successfully reached Imperial Tobacco Australia by calling 1800 677 953 phone number 21 21 users reported that they have successfully reached Imperial Tobacco Australia by calling 1800 677 953 phone number Click down if you have unsuccessfully reached Imperial Tobacco Australia by calling 1800 677 953 phone number 25 25 users reported that they have UNsuccessfully reached Imperial Tobacco Australia by calling 1800 677 953 phone number
  3. Imperial Tobacco Australia emails
  4. Imperial Tobacco Australia address
    121 Winterstoke Road, Bristol, BS32LL, Australia
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    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 11, 2025
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Imperial Tobacco Australia is ranked 11 among 33 companies in the Smoking and Tobacco category
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