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White batches and calcium deposits on utensils and inside the dishwasher.inefficient dishwashing, spoilage of the utensils .Recent complaint was registered on 11/09/2024, but it was only attended after 8 days later.
This issue has persisted for nearly three months, But IFB service team has been unable to resolve it. Instead of addressing the problem, they have justified the poor performance of the dishwasher and shifted the responsibility elsewhere.
I am extremely dissatisfied with the recurring issues of this dishwasher and the substandard service I have received. My investment in this product and the AMC has proven to be a complete waste of time and money.
I have lost confidence in both the quality of IFB dishwasher and the service provided. As a result, I am considering legal action against IFB company.
Thank you for your attention to this matter.
Best regards,
A. Ashraf Ali
Mobile: [protected]
Chennai , Tamilnadu, India
Country of complaint: India
Claimed loss: Rs 50,000 - Rs 60000
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Escalate your complaint directly to IFB’s corporate office, providing all the details of your issues, including the complaint date (11/09/2024) and lack of timely service. Demand an immediate resolution or a full refund of both the dishwasher and AMC, citing the ongoing problems and poor service. Mention your consideration of legal action if they don’t respond promptly. If no resolution is provided, consult with a consumer lawyer and file a formal complaint with your local consumer protection agency to build your case.
Thanks.