The complaint has been investigated and
resolved to the customer's satisfactionResolved iBuy Stores — Compliment
resolved to the customer's satisfaction
A few weeks ago I ordered 2 parts from ibuyfireplaceparts.com for my Vermont castings electric fireplace, a circuit board and a flame motor . They had both of the parts in stock and from the day I placed the order to the day I got my parts was 4 days. From what I've seen on here I was hesitant to place my order and if I did I expected to wait longer but judging by my experience it sounds more like that delay listed on previous posts was a factory is the issue and not so much ibuy. It's bad that a good company has to take the wrap for another companies lack of customer service.
I HOPE i do not need more parts, but if I do I will order from them again.